Redefining the PMO Workshop Series (Scottsdale)

October 16-17, 2014 | Scottsdale, AZ

In this in-depth, two-day event, four workshops led by leading experts and attended by a small group of peers will help you redefine your PMO (and earn PDUs in the process!). In Workshop 1 ("Be a Business Driver, not a PMO passenger"), Mark Price Perry looks at ready-to-apply examples of business-driven PMO success. In Workshop 2 ("Harmonizing Project Management and Agile – Viva la Revolution!"), Dave Prior explores the impact that agile can have on a PMO. In Workshop 3 ("Succeed by Managing the Portfolio Lifecycle: Ideas Through to Benefits Realization"), Andy Jordan examines portfolio execution. And in the final workshop, an open-space meeting with all attendees investigates Redefining the PMO: Issues, Opportunities, and Breakthrough Thinking. Attendance is limited, so sign up today!

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Knowledge Shelf

Best Practices for Application Integration

by Tad VanderVorste

Whether part of a large enterprise software program or a project to pass data between two applications, integration deliverables present a unique set of challenges. These best practicescan be applied to any integration effort, large or small, to improve your delivery results.

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featured webinar

The Art of War for Project Managers

PREMIUM on-demand webinar

Dave Prior explains how to use the teachings in Sun Tzu's masterpiece for success at work. While this presentation is geared towards in your role as a project manager, many of the lessons can be applied in other facets of day-to-day life to help you subtly manipulate a situation towards a desired outcome.

Project Management 2.0

Spotlight On: Communication

Upward Diplomacy

by Carleton Chinner

If you want to work well with your senior stakeholders, you need to know and understand them. How well do you know yours? Read on for some tips on the art of managing senior stakeholders to ensure that they buy in to your project.

Spotlight On: IT Strategy

Innovation Around the Corner

by Michael Wood

2015 promises to outpace the past as consumer-facing technologies and the appetite of organizations to harvest and exploit every ounce of information they collect provide the catalyst for growth. More than ever, the CIO needs to think like a futurist in order to position their organization to take advantage of innovations on the horizon. Here's a glimpse at what’s to come...

Topic Teasers

Topic Teasers Vol. 42: Persona Problems

by Barbee Davis, MA, PHR, PMP, PMI-ACP

Question: We are creating personas for our projects just as we were taught in our agile classes. However, the end products aren’t selling as well as the earlier version. To be honest, people seem to be boycotting them or changing brands. I just don’t understand the disconnect between what we are developing and what the customers appear to want once it is released.
A. Customers are fickle, so it may have nothing to do with the product you have created. If you used the agile team steps as shown on the Agile Alliance website, just keep doing what you are doing.
B. Perhaps you are working your agile processes in good faith, but creating the wrong personas for whom to design your product. Find a more realistic way to model what the real customer wants.
C. Your product owner is the person who is responsible for setting out the features for new or upgraded products and deciding which ones should be included with any release to the marketplace. Just worry about your team metrics and leave the business decisions to those with more power than you.
D. Personas have proven to be an unsuccessful way to ascertain what customers want. Create databases to capture customer feedback on service calls and set a person to spend full-time scanning social media sites for comments or suggestions about your products. Include each customer suggestion in the next update of that item.
Pick your answer then Test Your Knowledge!


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"Conventional people are roused to fury by departure from convention, largely because they regard such departure as a criticism of themselves."

- Bertrand Russell

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