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  • Customer Relationship Management > Corporate Communications

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    webWAVE Development Project Plan

    The webWAVE Development project plan in Microsoft Project offers your intranet development team a blueprint for establishing a corporate communications vehicle that can streamline business processes, allow increased access to corporate information and revolutionize knowledge sharing--while reducing overall communications costs.

    Marketing your Project with Social Media

    - by Dr. Andrew Makar, DMIT, PMP

    Promoting, marketing and branding your internal projects are key elements of successfully implementing change management within the organization--and social media tools are the answer.

    Vox Popular

    - by Mike Donoghue

    Almost anyone with knowledge, access to a computer and the ability to draw an audience has potential to become commentator, pundit and critic--and then progress to mentor, teacher and trusted authority.

    Speed Up Project Cycles

    - by Citrix Online

    With the increase in distributed teams and the rise of online meetings among them, a Web conferencing tool like GoToMeeting Corporate can help project managers accelerate project cycles by enabling better communication, increasing engagement and sharing ownership of project results.

    In an age of tight budgets and global competition, businesses need IT to do more than complete on time, on budget and with the required functionality. Learn Why Spreadsheets No Longer Cut it for Strategic PMOs.



    Unpaid Personal Leave Planning Matrix

    - by Joe Wynne

    This guide is designed to provide the project manager with guidance for basing certain workforce planning and communication tasks on corporate personal unpaid leave policy. A major focus is to reduce the risk of lawsuits connected to discrimination, while enabling the policy to assist employees in establishing a work/life balance.

    Sample Non-Disclosure Agreement

    This is a sample non-disclosure agreement you can use with contractors, consultants, vendors, business partners and others to protect your business's secrets. Caveat: This document is shown as an example. Please do not use it without first consulting your corporate legal department or a qualified attorney.

    Unified Communications Ascends to Top Business Priority

    - by Bob Weinstein

    Listen up, IT project managers: If you've been casually following the UC market, get on the stick pronto, and find out what's going on. If you don't, your livelihood could be seriously affected.

    To Blog Or Not To Blog

    - by Gareth Byatt, Gary Hamilton and Jeff Hodgkinson

    Is blogging a viable communication option for your projects? Probably, but it won't always be the best approach for every stakeholder, and it's definitely not the appropriate medium for some types of information, so follow these simple guidelines before jumping in, then plan and adjust accordingly.

    PEOPLE PLACES

    Recent appointments, promotions, openings and awards in the world of project management.

    Lessons Learned Analysis: Employee Performance Management & Individual Development Planning

    Alignment is always an important issue - and not just on a business level. Organizational interests and personal interests must be aligned to really make things happen. Post-mortem focus - How did corporate performance reviews and individual development planning programs impact your project? This questionnaire will allow you to analyze these processes, develop conclusions and make recommendations.

    Roles and Responsibilities of the Project Office

    As enterprises grow their project portfolios, they'll need to establish a project office to reflect their corporate best interests. But that's not all that project offices do. Click here for more.

    Communicating the Project Charter

    Without a project charter, corporate staff just can't see the importance of a project the same way as a project manager does. But even with a project charter, no one will know what's going on without communication!

    PMOs in the Age of Turbulence

    - by Abid Mustafa

    In the current climate of instability and uncertainty, companies must adopt flexible business models and supple delivery mechanisms to take advantage of new opportunities to re-invent and diversify. An executive project management office can play a major role, but mixed signals about its responsibilities often negate its potential.

    Leadership for Today’s Frazzled Workforce

    - by Joe Wynne

    Stop the insanity! These three tactics are designed to help you solve today’s leadership problems and distinguish yourself as an effective leader--just when your workforce needs as many as it can get.

    Organizational Project Change Management Plan

    Some project changes are huge and impact three areas: people (staffing), process (the way things get done), and corporate culture. This document serve as the basis for an impact study of the effects change will bring.

    Timesheets in Compliance with SOX

    - by Rajaram Narayanaswamy

    The criminalization of corporate fraud has America’s corporate community scrambling to find Web-based enterprise solutions that are SOX compliant. Accounting for financial reporting can only be facilitated with a suitable time and expense solution.

    The 5 Levels of IT Resistance

    - by Tom L. Barnett, PMP

    Patience and diligence are required if you want your great idea to go the distance in many corporate IT environments. Here's some help in combating a handful of potential roadblocks.

    Stakeholder Relationship Management: A Primer

    - by Michael Wood

    The body of knowledge for SRM is still developing, and combining the best ideas from many viewpoints will yield a better approach. This article provides a more thorough look at SRM and presents some basic ideas that will help you in your development of your company’s SRM framework.

    Best Practices for Project Team Wikis

    - by Walt Washburn, PMP

    It pays to pay attention to common concerns. This article presents the usual concerns voiced by corporate IT when dealing with wiki Web pages.

    Digital Media Projects Underway at USC

    - by Janis Rizzuto

    The Annenberg Innovation Lab at the University of Southern California is developing projects that address technological change in social media and communications. Three major projects in web research, digital entertainment and geolocation are underway.

    Mutual Nondisclosure Agreement

    If you are dealing with consultants and sensitive proprietary information, you need a mutual nondisclosure agreement to protect yourself and your business secrets. This document is not a substitute for legal advice, though, so be sure your corporate lawyer takes a good, hard look at any nondisclosure agreement you produce.

    Internet Usage Policy

    The Internet is a powerful business tool that provides lots of useful information. Unfortunately, it is also a distraction from productive work time. Here's a sample Internet and e-mail usage policy to help you address this problem.

    Projects Managers & Politics

    - by Abid Mustafa

    In organizations stifled by politics and power plays, project managers often become resigned to solving problems that don’t threaten the status quo. Better to cope than challenge the corporate order and jeopardize your job, the thinking goes. But putting your head in the sand can be a bigger risk.

    The Customer Connection

    - by Brad Egeland

    Why involve project management before there’s a project? Customer expectations are often out of whack before the services part of the organization ever gets its hands on the project. Here we look at the root of the problem--and provide some solutions.

    The Obituary Exercise

    - by Mike Griffiths

    The next time you start a project, consider the obituary exercise. It might be just the right tool for giving the naysayer’s their voice--and then uniting the team around appropriate risk mitigation and avoidance strategies.

    Yes or No?

    - by Mike Donoghue

    Why is everyone so scared of saying "no"? While some may see it as a sign of defiance or challenge, the answer is often in your best interests. Here we explore a simple yet serious communication conflict.

    The gantthead Has Spoken

    - by Tom Keenze

    A recent gantthead survey shows that to most of you CRM means customer service and loyalty. To at least one of you, it means nothing—say it isn't so! Maybe we can change your mind.

    How to Avoid Seeing Red When Going Green

    - by Joe Wynne

    No matter what “new” green policies affect your project, crucial steps can be used to ensure your workforce is ready when your project begins.

    PM Space Invaders

    - by Ty Kiisel

    Gamification of project management practices can potentially do two things better than traditional approaches: engage teams by making tasks fun and improve performance by recognizing achievement on a regular basis. Skeptics abound, but shouldn’t we embrace gaming tactics that work? It's not such an alien concept anymore.

    Meet the PPO!

    - by Andy Jordan

    Ever thought of a Project Promotions Office? We centralize many functions in a PMO, but what about promoting our projects?

    Lessons Learned Analysis: Project Orientation & Training

    Was everyone on your team properly trained and receive the appropriate orientation at the right time during the course of your project? Use this 24 point template to conduct a consistent training and orientation post-mortem across all projects. Over time, it will reveal trends and issues that could point to needed training changes across your organization.

    Records Management Policy

    Get help defining the policies and practices governing the life cycle management of records within your corporation using this detailed sample policy.

    Virus Protection Guidelines and Policy

    Do you have a policy in place to protect your company's computers and data networks against viruses and other destructive programs? If you don't, it's never too late to put one together. Use this document as a template. If you do have a security policy in place, you can use this document as a framework to get that policy out on your corporate intranet so everyone can practice safe computing.

    The Social PM Approach

    - by Catherine Constantinides

    Product development requires a unified, collaborative team effort. A social project management framework, combined with the right social tools, helps to connect team activities to the product development process and stakeholders. The benefits include increased visibility, more accurate estimates, responsive, real-time analysis and streamlined workflows.

    Customer Information System Acceptance Test Plan

    Improved deliverable! The new CIS system isn't ready for prime time until business users have tested it. This plan provides guidance on the how, who, when, where, why and what of acceptance testing.

    Launch Methodology Flow

    Are your projects in line with your company's objectives? Use this flow diagram as a reality check. Look before you launch!

    Proposed Project Solution Form

    You know that your proposed project solution is the right one for your client. Now, how exactly do you convince the client of that? This form will help you state your case.

    Temp Worker Certification of Policy Review

    Temporary employees or contractors rarely get as full an orientation as full-time workers. Are they less likely to deviate from policy? Unlikely. Make sure they review the entire policy library with this handy guide.

    Accountabilities/Tasks/Expectations Matrix

    Avoid the shame of inadequate delegation of employee responsibilities. This tool aligns worker action with project needs and corporate strategies. It's also good for upgrading existing documentation and preventing eczema.

    Negotiating a Software Development Project Schedule

    You’ve come up with a schedule for your software development project. Now how do you get your clients or even your own corporate higher-ups to accept it? If you compress your schedule too much, you won’t meet anyone’s expectations of functionality, cost and timeframe, and your project might fail—right along with your project management career!

    Building a Career Development Roadmap

    - by Andrew Makar, PMP

    As achievers, we all want to know how we’re progressing toward career goals, advancement and greater financial rewards. A simple career development matrix is a helpful tool to prepare for future success and put practical steps into action.

    Contract Risk Checklist

    Sound risk assessment practice demands that you look at every aspect of a contract before signing on the dotted line. This checklist will walk you through the nitty-gritty details.

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    Requirements Management Plan Toolkit
    This toolkit includes a template and white papers to help with your requirements management planning. Download it now.