The environments created in communities, those in business and other forms, are affected by the dynamic relationships created in their respective “infrastructures” of contributing members, like employees and customers. As a result, individuals are responsible for developing the evolving standards that ultimately define how technology is used and how organizations act.
Communication is one of the most critical success factors on a project and a strong communication plan will go a long way towards creating a structure of effective communication with all stakeholders. This template provides some basic fields common to all plans but also helps identify each stakeholder’s specific needs.
Question: My agile team does okay with the new structure of how we do things, but it seems like we’ve just replaced one set of rules with another. How can I get them to change the way they think about things, not just follow the new processes? I understand that is the underlying key to agile success?
Management does not care what team members believe as long as they turn around work more quickly than they did in the past. Leave people to think what they will.
In addition to the team rules and the agile methodology process rules, tell people each day what they are to think about the work they do and how they should view others.
You can’t mandate change. You can only find a fun way to demonstrate and remind people on the team about the premises of agile philosophy.
If your team won’t quickly adjust to knowing and following the agile philosophies, this approach to doing projects will fail. Return to traditional project management practices.
Rigor in process around project management is not enough to stay professionally relevant. In fact, the nature of our work is such that process may not need to be our primary focus. One PM shares how certain situations can inform us about when process should be emphasized and when relationships should matter more.
Starting a project is difficult. It's important as a PM to establish who you are as a person in the beginning, particularly with respect to how you will treat the project work and the individuals who will be involved in the process.
In our technology-rich activities, it is important for companies to enact a social media policy in order to protect sensitive data, corporate networks and other important online information. Keep these recommendations in mind when creating a policy.
Not everyone shares your enthusiasm for the project, and that's a problem that can impact the entire team. But you still need these unmotivated managers. What can you do when someone on your team is determined to do as little work as possible?
Status sharing is key to PMO success, and newsletters have become the favorite transmission for managers to stay on top of milestones. Get help with your communications using TEAPOT--every PMO chef’s magic potion.
Question: I feel quite confident in my project skills and hold several certifications. However, my team seems to frequently have ugly emotions present themselves to me, pass between teammates and appear in our group meetings. How do I deal with these to keep them from destroying relationships and impeding the work of the project?
Send offending team members to Human Resources and ask that they be given a free psychological evaluation. Since the behavior is impacting project work, this will be company money well-spent.
Go to the individual and ask if he or she would prefer to work on another team. Take the responsibility for their behavior, as it must be a negative response to you as a project manager.
Ignore the offensive behavior. Your job it to get the deliverables of the project completed in a timely way. Any time you spend dealing with misbehavior is time stolen from productive project work.
Write down the emotions you surmise are behind the negative behaviors and think through appropriate responses ahead of time so that you are prepared when they occur.
A client project is a disaster, and they want to cancel the project. Would you be willing to step in as project manager? Can you help rescue the project and rebuild the fragile client relationship? Employ crisis skills to find success.
It's vital to never forget the significance of stakeholder management. This chapter from Project Management: Influence and Leadership Building Rapport in Teams presents a discussion about stakeholder management and the notion that stakeholders differ in their perceptions, and also offers strategies for influence.
For experienced PMs, sometimes the hardest job is to go right back to the very basic stuff. So how can you maximize your chances of success? And how do we manage team members who have absolutely no experience or understanding of project work?
How you manage your customer’s expectations will to a great extent determine the relationship you have with them. There are many different methods and ideas on how to manage customer expectations. Which one will you choose?
On projects where you have more than a handful of issues, it is helpful to have a log that you can use to easily track and understand the status of an each one. The log keeps issues at a very high-level while the details are left to the project issue identification form. Project Issue logs are often used on medium to larger projects.
On many projects, each team is required to submit a status report indicating their progress on their portion of the project. The report ensures the key information required by the project manager is captured from each team in a consistent and complete fashion.
This template allows the project manager to fully understand the communication needs of stakeholders on the project. Stakeholders expectations and requirements can be documented ensuring there is a clear understanding of the why, when, how and what of the project’s communications.
Portfolio management needs to begin with idea creation. But if the portfolio starts with the idea creation process, how does the PMO engage people beyond the reach of traditional project execution so that their ideas are captured?
Virtual teams have special communication obstacles that are not necessarily solved elegantly by the communication tools available in your project. You must combine multiple applications to create an infrastructure to meet the needs of virtual teams to interact and to complete project deliverables.
A virtual team can be effective by adopting proven virtual collaboration tools, establishing team performance metrics and promoting supplementary processes that align with the organization’s project management methodology.
Can a project manager manage their team virtually, and if so what adjustments are necessary? To be successful, a virtual PM has to overcome many communication-related issues. Here we explore an effective approach.
No project manager would ever be so foolish as to leave the outcome of their project to chance events and simply hope they might get lucky. So it might appear odd for our guru to be looking inside a fortune cookie to find project management wisdom. But as we saw in Part 1 of his series, those simple mottoes can sometimes offer up more wisdom than first meets the eye...
Will the principles of project management work in a culture that is very different from North American culture? The author of this article just tested that in Eastern Europe...and the results are sweat, tears and smiles.
As our global world continues to shrink nearly proportionally to how technology tends to grow, so does our ability to exploit virtual environments to maximize economies of scale, reach broader audiences and make personal connections. This article discusses what PMs should consider when planning virtual training.
It is better to ask some of the questions than to know all the answers.