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The Quid Pro Quo of Cross-Functional Knowledge Sharing

by Andy Jordan

Organizations are trying to break down silos and are achieving limited amounts of success, but that success is often not reaching the functional levels that project teams operate at. As a result, it is up to project managers to break down these silos at the practical level.

Agile Knowledge Management at the General Services Administration's Public Buildings Service

by Sam Falcone, MSW, MBA, PMP, CSM, Lisa Binckes, M.A., Co-Sponsor

The General Services Administration’s (GSA’s) Public Buildings Service (PBS) needed better knowledge management (KM) approaches for supporting their building maintenance, leasing, construction, and renovation projects delivered annually across the United States. A national KM team, utilizing a rapid piloting approach, customized preexisting/prepaid software tools to quickly meet their information needs. Read the case study for details about lessons learned and critical success factors.

Social Media: Where to Next?

by Michael Wood

What might the future look like, you ask? Here are some things to ponder as those wishing to command a greater percentage of our consumer spend are finding ways to “customize our experience" through exploiting the opportunities social media, big data analytics and mobility promise once properly integrated.

Curiosity as a PM Process

by Mike Adams, PMP

Curiosity isn't a process, right?! Hmm...not so fast. Let's examine curiosity from the context of an investigation aimed at quenching a thirst for knowledge, and see how curiosity can be a vital and valuable asset to your projects--and your career development.

Translating the Business Needs: The Role of the Project Manager

by Craig Curran-Morton

Project managers play many roles on projects--negotiators, coordinators, schedulers, planners…so many roles all crammed into a solitary person. We are complex beasts, and it's time to acknowledge another underappreciated role we play...

How to Grow Your Business Awareness to Be a Better Project Manager

by Bruce Harpham

Our projects are shaped and heavily influenced by the environment. In this article, you will learn practical ways to develop your business awareness at work so that we can better understand the broader environment. These strategies will put you ahead of other professionals who never spend any time considering the big picture.

Four Steps Project Managers Should Follow to Help Ensure Strategic Success

by Marcela Diaz Angel, MGP, PMP

Although project managers are often called upon to begin a project immediately, it is important to stop and think critically about the project before getting started. By integrating relevant knowledge before beginning a project you can save time during execution and will have a more complete view to help develop adequate and necessary structure, tools, techniques and guidance to ensure project and organizational success.

Project Documentation Done Right

by Kenneth Darter, PMP

A project will live or die by its documentation. So how can a project manager stay on top of all the moving pieces and emails flying about in the midst of the high-pressure environment of a project?

The Project Manager as Knowledge Broker

by Paul Baumgartner, PMP

Does project management just boil down to the right knowledge getting to the right people? Project success hinges exactly upon that, with a highly empowered project manager leading the way.

Knowledge Management Best Practices

PREMIUM presentation

Closing the execution gap in knowledge management is never easy. This excellent presentation gives you hints on how to do just that. It concentrates on KM best practices and keys for success.

Intranet Strategy Plan

deliverable

You already know the benefits of creating an Intranet. Justify it with a solid business strategy plan.

Intranet Content Analysis Matrix

deliverable

Organize all of your Intranet content, user groups, risks, action items and responsible parties with this comprehensive chart.

Measuring the Value of Knowledge Management

PREMIUM presentation

The true value of knowledge management is using it to solve a business problem. This presentation will show you where, what and how to measure the true value of knowledge management for your company.

Traditional Job Competency Model

deliverable
by George Ball

Looking for a training tool that will evaluate as well as guide you? Here's an example of how to define and analyze basic job competency for a relationship management specialist.

Smart Training Performance Model

PREMIUM presentation

Based on Clay Carr's Smart Training concept, this PowerPoint presentation outlines the concept of performance and guides you through each step of the performance cycle.

CMS Implementation Project Plan

PREMIUM project plan

Proprietary Content Management Systems are quite expensive, and the prices range from a few thousand dollars to a few hundred thousand. But Open Source CMS are free and quite stable; the cost is incurred in terms of learning, maintaining and customizing the code. This project plan highlights various activities that need to be addressed for a successful and meaningful implementation of a CMS using either PostNuke or PhpNuke.

Self-Documenting Code Checklist

checklist

Code is a developer's signature on a software project, and not all developers play by the rules of good coding standards. Ensure that your development team leaves a coding legacy that not only implements the application at hand but can be understood by others and maintained during future development cycles.

Integration Test Plan Outline

deliverable

Here is a solid outline of a plan for testing individual development components in context with the overall system.

Quality Assurance Assessment Checklists

PREMIUM checklist

This thorough and detailed assessment is a series of five checklists designed to guide you through the entire project lifecycle from start to finish: planning, analysis, design, construction and implementation.

People Styles at Work Questionnaire

PREMIUM deliverable

What best describes you: Analytical, Amiable, Expresive or Driver? You think you know, but you have no idea. A companion to the So, What's Your Style? Presentation, this questionnaire will help you determine what your primary and secondary style is under normal and stressful situations.

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"You must be the change you want to see in the world."

- Mahatma Gandhi

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