The General Services Administration’s (GSA’s) Public Buildings Service (PBS) needed better knowledge management (KM) approaches for supporting their building maintenance, leasing, construction, and renovation projects delivered annually across the United States. A national KM team, utilizing a rapid piloting approach, customized preexisting/prepaid software tools to quickly meet their information needs. Read the case study for details about lessons learned and critical success factors.
Our projects are shaped and heavily influenced by the environment. In this article, you will learn practical ways to develop your business awareness at work so that we can better understand the broader environment. These strategies will put you ahead of other professionals who never spend any time considering the big picture.
Although project managers are often called upon to begin a project immediately, it is important to stop and think critically about the project before getting started. By integrating relevant knowledge before beginning a project you can save time during execution and will have a more complete view to help develop adequate and necessary structure, tools, techniques and guidance to ensure project and organizational success.
A project will live or die by its documentation. So how can a project manager stay on top of all the moving pieces and emails flying about in the midst of the high-pressure environment of a project?
The value that subject matter experts provide to the project can be maximized through the use of the business analyst role.
Does project management just boil down to the right knowledge getting to the right people? Project success hinges exactly upon that, with a highly empowered project manager leading the way.
Lessons learned are good. The trouble is that too many lessons learned focus on the “what” and skip over the “how”. Knowledge management is about more than simply sharing data...keep these tips in mind.
In the project management context, knowledge management and transfer are essential. Effective KM practices increase the business value of consultants to organizations. Change management programs are improved when they are supported with knowledge transfer. Finally, we will see that knowledge management activities are a hallmark of many top-performing organizations.
A trip to Paris was an invaluable experience that broadened this writer's awareness to a different country and culture--and taught her about life and how these lessons can be applied to project management.
In our concluding installment, we will continue our exploration of knowledge management in organizations. It will include a continuation of the discussion around the forms and methods to build knowledge bases, and examine the challenges of sorting and indexing data so that it becomes useful information.
By providing the right level of detail and framing the problem, a project manager can use a story to help team members evaluate and map different possibilities. However, bringing a story to life and making it engaging can be difficult...
Closing the execution gap in knowledge management is never easy. This excellent presentation gives you hints on how to do just that. It concentrates on KM best practices and keys for success.
You already know the benefits of creating an Intranet. Justify it with a solid business strategy plan.
Organize all of your Intranet content, user groups, risks, action items and responsible parties with this comprehensive chart.
This presentation is based on a real-life plan for jump-starting knowledge management at a fast-growing management consultancy with hundreds of people and lots of offices nationwide. If it worked for them, it will work for you!
The true value of knowledge management is using it to solve a business problem. This presentation will show you where, what and how to measure the true value of knowledge management for your company.
Compare conferencing packages by the features they offer and select the package that fits your needs.
Looking for a training tool that will evaluate as well as guide you? Here's an example of how to define and analyze basic job competency for a relationship mangement specialist.
Based on Clay Carr's Smart Training concept, this PowerPoint presentation outlines the concept of performance and guides you through each step of the performance cycle.
Proprietary Content Management Systems are quite expensive, and the prices range from a few thousand dollars to a few hundred thousand. But Open Source CMS are free and quite stable; the cost is incurred in terms of learning, maintaining and customizing the code. This project plan highlights various activities that need to be addressed for a successful and meaningful implementation of a CMS using either PostNuke or PhpNuke.
This checklist will help you assess your user and technical requirements for accuracy, completeness and quality.
Code is a developer's signature on a software project, and not all developers play by the rules of good coding standards. Ensure that your development team leaves a coding legacy that not only implements the application at hand but can be understood by others and maintained during future development cycles.
Here is a solid outline of a plan for testing individual development components in context with the overall system.
Are you signing a contract to outsource a software development project to a vendor? Ask these questions to make sure you know what you're getting and are getting what you are paying for.
This thorough and detailed assessment is a series of five checklists designed to guide you through the entire project lifecycle from start to finish: planning, analysis, design, construction and implementation.
What best describes you: Analytical, Amiable, Expresive or Driver? You think you know, but you have no idea. A companion to the So, What's Your Style? Presentation, this questionnaire will help you determine what your primary and secondary style is under normal and stressful situations.