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Building Value with Thought Leadership

by Braden Kelley

While most consulting firms find early success because of the strength of their thought leadership, over time many of them tend to under-invest in it. As a consequence, they find themselves vulnerable to new entrants nibbling around the edges of their core business--and see their growth slow down.

Mind Your Ts and Qs: The Talents of Teams

by Ian Whittingham, PMP

Collaboration is a complex and dynamic process--and successful collaboration depends on many factors. By recognizing the role that these factors play in how people collaborate with one another, we can all become more successful at creating and leading winning teams.

The Importance of Context and Relevance

by Andy Jordan

Team members need a lot of information in order to perform at their best, but not all of that information is created equal. It’s up to the PM to ensure that is understood. And in order to ensure the right information is provided, PMs must first understand the different types of information they are dealing with.

Listen to What You Cannot See

by Ian Whittingham, PMP

Are you aware of cognitive biases and how they influence a project’s outcome? They are a source of project risk that anyone new to project management may not be aware of because they aren't easily quantifiable--and are expressed through the behavior of project participants.

Internal Blog: Knowledge and Communication in One Package

by Mike Donoghue

An internal blog can be brief, searchable and accessed when people are not available. The ability to exchange with those who are in other departments and get voluntary assistance makes it a valuable tool that improves productivity. But is it appropriate for you and your associates?

The Quid Pro Quo of Cross-Functional Knowledge Sharing

by Andy Jordan

Organizations are trying to break down silos and are achieving limited amounts of success, but that success is often not reaching the functional levels that project teams operate at. As a result, it is up to project managers to break down these silos at the practical level.

Agile Knowledge Management at the General Services Administration's Public Buildings Service

by Sam Falcone, MSW, MBA, PMP, CSM, Lisa Binckes, M.A., Co-Sponsor

The General Services Administration’s (GSA’s) Public Buildings Service (PBS) needed better knowledge management (KM) approaches for supporting their building maintenance, leasing, construction, and renovation projects delivered annually across the United States. A national KM team, utilizing a rapid piloting approach, customized preexisting/prepaid software tools to quickly meet their information needs. Read the case study for details about lessons learned and critical success factors.

Social Media: Where to Next?

by Michael Wood

What might the future look like, you ask? Here are some things to ponder as those wishing to command a greater percentage of our consumer spend are finding ways to “customize our experience" through exploiting the opportunities social media, big data analytics and mobility promise once properly integrated.

Curiosity as a PM Process

by Mike Adams, PMP

Curiosity isn't a process, right?! Hmm...not so fast. Let's examine curiosity from the context of an investigation aimed at quenching a thirst for knowledge, and see how curiosity can be a vital and valuable asset to your projects--and your career development.

Knowledge Management Best Practices

PREMIUM presentation

Closing the execution gap in knowledge management is never easy. This excellent presentation gives you hints on how to do just that. It concentrates on KM best practices and keys for success.

Intranet Strategy Plan

deliverable

You already know the benefits of creating an Intranet. Justify it with a solid business strategy plan.

Intranet Content Analysis Matrix

deliverable

Organize all of your Intranet content, user groups, risks, action items and responsible parties with this comprehensive chart.

Measuring the Value of Knowledge Management

PREMIUM presentation

The true value of knowledge management is using it to solve a business problem. This presentation will show you where, what and how to measure the true value of knowledge management for your company.

Traditional Job Competency Model

deliverable
by George Ball

Looking for a training tool that will evaluate as well as guide you? Here's an example of how to define and analyze basic job competency for a relationship management specialist.

Smart Training Performance Model

PREMIUM presentation

Based on Clay Carr's Smart Training concept, this PowerPoint presentation outlines the concept of performance and guides you through each step of the performance cycle.

CMS Implementation Project Plan

PREMIUM project plan

Proprietary Content Management Systems are quite expensive, and the prices range from a few thousand dollars to a few hundred thousand. But Open Source CMS are free and quite stable; the cost is incurred in terms of learning, maintaining and customizing the code. This project plan highlights various activities that need to be addressed for a successful and meaningful implementation of a CMS using either PostNuke or PhpNuke.

Self-Documenting Code Checklist

checklist

Code is a developer's signature on a software project, and not all developers play by the rules of good coding standards. Ensure that your development team leaves a coding legacy that not only implements the application at hand but can be understood by others and maintained during future development cycles.

Integration Test Plan Outline

deliverable

Here is a solid outline of a plan for testing individual development components in context with the overall system.

Quality Assurance Assessment Checklists

checklist

This thorough and detailed assessment is a series of five checklists designed to guide you through the entire project lifecycle from start to finish: planning, analysis, design, construction and implementation.

People Styles at Work Questionnaire

PREMIUM deliverable

What best describes you: Analytical, Amiable, Expresive or Driver? You think you know, but you have no idea. A companion to the So, What's Your Style? Presentation, this questionnaire will help you determine what your primary and secondary style is under normal and stressful situations.

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"A good composer does not imitate; he steals."

- Igor Stravinsky

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