Applications Delivery

Your SaaS Application Implementation Framework

by Tom L. Barnett, PMP

The best way to plan a project is to deconstruct it. One PM has been using a handy model to clearly outline the types of work that need to be done by both IT and the business in order to activate most SaaS packages. Key an eye on these six subtleties when deploying packaged vendor solutions.

Taking the Long View in Software Development

by George Dinwiddie

Organizations that over-emphasize expediency can set themselves up for long-term losses. This article addresses strategies for taking a balanced approach--specifically, maintaining development capacity, maintaining code asset value and flexible tool selection.

Business Case

The Realistic Business Case

by Andy Jordan

Organizations treat business cases as sales pitches until projects are approved, then they seem to transition into items that should be rapidly forgotten. There must be a better way!

Project HEADWAY Project Proposal

PREMIUM deliverable

The purpose of the project proposal template is the first step to gain approval of a project moving forward. Similar to a project charter, it provides the initiator of the project with an avenue to document the purpose of the project, the objectives, and the basic information need to see the project approved through to the planning stage.

Business Intelligence

Business Too Intelligent?

by Mike Donoghue

Extending ourselves through online profiles and social channels, we are exposing more of our individuality--and essentially building a virtual persona that others can recognize and use for a number of purposes. When it comes to identity and security, do you feel safe or paranoid?

Data Warehouse BQA Prototype Plan

PREMIUM project plan

This Microsoft Project Plan will walk you through the ins and outs of putting together a business question assessment to analyze the data you need for your data warehouse.

Career Development

Preparing for the Exam with PMBOK Guide—Fifth Edition (Part 4): Scope Management

by Bruce Garrod

It’s time to continue working on self-improvement. This fourth article in a series exploring A Guide to the Project Management Body of Knowledge (PMBOK Guide)—Fifth Edition through a lighthearted comparison to personal fitness improvement explores the Project Scope Management knowledge area.

Consulting Agreement

PREMIUM deliverable

Whether you're a consultant starting with a new client or a company looking to outsource, this agreement will make sure everyone is on the same page going into your next project.

Communication

The Art of Presentations

by Patti Gilchrist, PMP

The most critical skill set for a PM to possess is the ability to communicate creatively. So perhaps the art community can offer some tips to improve our ability to communicate creatively and visually. Take it away, Pablo Picasso!

Motivational Action Plan

PREMIUM deliverable

If you're having trouble with your team, this might be a good time to check in on their motivation and take some positive action. Here's a plan to get everyone back on the right track.

CRM

Successful CRM Management

by Jiju (Jay) Nair, PMP

While industry experts agree that not all the ideal benefits can be harvested by a typical CRM solution, organizations should at least target an implementation that sets the foundation for enhancing the customer satisfaction for their products and services in the long haul. So what makes a better CRM implementation?

IT Strategy

Project Sponsorship: Effective and Productive Enagagement Key to Success

by Michael Wood

Project sponsors are more than just a project’s main cheerleader. They might have the largest stake in the project’s success. Let’s re-examine what project sponsors do, what their roles and responsibilities are--and how PMs can leverage them to promote project success.

ITIL/Service Management

Service Management from the Top Down

by Joe Wynne

Time consuming, friction inducing and potentially costly, there is plenty that you would want to avoid when properly building IT service management. Yet if you hold your nose and do it right, you can establish a strong and effective process.

Knowledge Management

Something Fishy: Getting Leaders to Act on Issues

by Joe Wynne

Leaders are visually oriented, yet they still get accosted by slides that are walls of words. To be persuasive, you must be better at illustrating key points. Here’s how to use a diagram from the quality management area for high impact.

Knowledge Management Best Practices

PREMIUM presentation

Closing the execution gap in knowledge management is never easy. This excellent presentation gives you hints on how to do just that. It concentrates on KM best practices and keys for success.

PMI Standards

Agile Advocacy

by Mike Griffiths

We all need some help sometimes when introducing agile methods into a traditional organization. Fortunately, a new guide to ease the transition is available. The recently published Software Extension to the PMBOK Guide Fifth Edition acts as a Rosetta Stone for mapping and replacing traditional approaches with their agile alternatives.

Requirements Management

Requirements Management as a Core Competency for Project and Program Success

white paper

PMI’s Pulse of the Profession® In-Depth Report: Requirements Management as a Core Competency for Project and Program Success is based on a comprehensive survey of more than 2,000 practitioners. This report provides a timely and unprecedented look into the current practice of requirements management and its impact on projects and programs, including exclusive data, analyses and related insights on key issues and questions.

Stakeholder Analysis Worksheet

PREMIUM deliverable

Every project has stakeholders. Your job is to get to know the ones who will be crucial to your project. This analysis worksheet will help you get a feel for what to expect from various key parties who have an interest in your project.

Scrum

Agile Project Management: Keeping it Simple

by Ken Whitaker

Agile project management, and particularly Scrum, can become overwhelmingly consumed by methodology, jargon and rules. This is just the opposite of what was originally intended for agile-lead projects, and it is the communications part of our role that is so important.

ScrumMaster: The Anti-PM?

by Andy Jordan

Do the skills required by each function make it almost impossible to be a successful PM and ScrumMaster? Our writer had one theory as he started his musings...and ended up somewhere else entirely.

Testing/Test Management

Topic Teasers Vol. 20: QA, QC and Testers

by Barbee Davis, MA, PHR, PMP, PMI-ACP

Question: I’m so confused. I was a Quality Tester at my last job, but here the employees seem to use the titles Quality Assurance, Quality Control and Testing interchangeably. I started out in a more traditional organization, but now I’m a tried and true agile believer. Since I have no job description, what are my responsibilities?

A. The three concepts are often used interchangeably. Ask what it means in your new organization and accept that as your role in your workplace reality despite the real definition.
B. Find the specific meanings for each term from a university professor in the town where you work. Use that information to correct the organization so that they use proper terminology.
C. Once you learn your job description from Human Resources, create a new title for yourself so that others can understand what you do. Perhaps Defect Engineer would be apt.
D. Since agile teams work without formal processes or documentation, there is no need to answer to a particular title. Everyone on the team is merely a team member.

Testing Tools Evaluation Form

PREMIUM deliverable

This Testing Tools Evaluation Form details a complete description of the expected level of service and performance to be provided by prospective testing tools.

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