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Applications Delivery

5 IT Infrastructure Lessons Learned from Missed Requirements

by Andrew Makar, PMP

In a typical software development project, gathering and managing requirements is a common process. But what about IT infrastructure projects? Do they have specific requirements beyond the architecture diagram? Here are five lessons learned from an infrastructure project that struggled with missed requirements.

Managing Effective Collaboration in the Early Acquisition Life Cycle Stages of an Enterprise Application for the DoD

by Randall Schmidt, PMP

Collaboration inside the Department of Defense is critical to program success, especially for enterprise-wide applications. DoD program managers face challenges unique to the DoD, including culture, organization dynamics and an abundance of complex statutory and regulatory requirements. Methods explored in this paper can assist the program management office (PMO) in achieving needed collaboration, and putting these in place at inception increases effectiveness.

Business Case

Sponsor Checklist: Business Case

checklist

The aim of your business case is to gain organizational support and funding approval for an initiative by providing all necessary rationale for informed decision making. You as the sponsor must document the business case after satisfactory analysis has been conducted to understand business need, examine alternatives and conclude recommendations. Use this checklist as a reference in building a better business case.

Project HEADWAY Project Proposal

PREMIUM deliverable

The purpose of the project proposal template is the first step to gain approval of a project moving forward. Similar to a project charter, it provides the initiator of the project with an avenue to document the purpose of the project, the objectives, and the basic information need to see the project approved through to the planning stage.

Business Intelligence

Are You Data Driven?

by Patti Gilchrist, PMP

Most of us know the resistance that can arise when presenting new ideas or creative thoughts to address age-old problems. Data can provide the mechanism for change, empowering you with the confidence to challenge the status quo. Research also suggests that a data-driven approach to decision making offers competitive advantages as well.

Data Warehouse BQA Prototype Plan

PREMIUM project plan

This Microsoft Project Plan will walk you through the ins and outs of putting together a business question assessment to analyze the data you need for your data warehouse.

Career Development

7 Points to Consider Before Taking an Out-of-State Job

by Tom L. Barnett, PMP

Congratulations! You just secured that job in a different state! It might be the perfect change for you--just make sure you look before you leap by considering these seven factors before accepting that offer.

Consulting Agreement

PREMIUM deliverable

Whether you're a consultant starting with a new client or a company looking to outsource, this agreement will make sure everyone is on the same page going into your next project.

Communication

Stakeholder Integration: 3 Critical Factors

by Marcelo A. Briola, MBA, PMP

Stakeholder integration is vital to achieving project goals. In order to achieve successful integration, the project must be based on three critical success variables.

Motivational Action Plan

PREMIUM deliverable

If you're having trouble with your team, this might be a good time to check in on their motivation and take some positive action. Here's a plan to get everyone back on the right track.

CRM

Beyond Eliminating Defects: New Frontiers in Quality Management

by Bruce Harpham

"Quality" is one of the most heavily used words in advertising and management. Like any popular concept, quality is in danger of losing its distinct contribution due to overuse. In the world of project management, robust quality management has a vital role to play. Let’s consider a few of the recent advances in the art and science of quality management...

IT Strategy

The CIO/CPO Relationship: A New Dynamic Duo?

by Michael Wood

For the most part, Chief Information Officers have been around a lot longer than Chief Project Officers. In many organizations, the CIO often (and without recognition) wears the CPO hat. But now that CPOs are becoming more abundant, there is a natural kinship that can be forged--one that can shape an organization’s future in a positive way.

ITIL/Service Management

A Project Manager's Guide to IT Service Management

PREMIUM on-demand webinar

This webinar will explain the similarities and differences between PMI's PMBOK Guide and IT Service Management concepts. It will also examine how Project Management can be used in conjunction with ITSM to further improve IT and meet business needs

Knowledge Management

The Mind: A Wonderful Thing to Map

by Mike Donoghue

A creative and intuitive process, mind mapping is also used by many PMs who seek more involvement by their project teams--while at the same time capturing an extensive level of detail that may not be covered by other project management techniques.

Knowledge Management Best Practices

PREMIUM presentation

Closing the execution gap in knowledge management is never easy. This excellent presentation gives you hints on how to do just that. It concentrates on KM best practices and keys for success.

PMI Standards

The Journey from Idea to Implementation: A PMI Volunteer’s View on the Development of a New Certification
(Part 2)

by Beth Ouellette

In this article series, Beth Ouellette talks about her experience working on PMI’s Requirements Management Steering Committee. This group helped to perform the work that eventually created the PMI Professional in Business Analysis (PMI-PBA)SM certification, which officially launched in September, 2014. As Beth explains, the work and planning that goes into the creation of a PMI certification begins long before it’s made public. In Part 2, she helps build the foundation for a new certification.

Requirements Management

Quality Isn't Free. But It Just Might Be a Worthwhile Investment.

by Mark Mullaly, PMP

Quality takes time, effort and hard work to realize. So what does that mean for project managers? Does it mean we need to be investing even more in our project management processes? Do we need to be learning arcane techniques for statistical process control and total quality management? Do we really need that Sigma Six black belt after all? Not necessarily.

Stakeholder Analysis Worksheet

PREMIUM deliverable

Every project has stakeholders. Your job is to get to know the ones who will be crucial to your project. This analysis worksheet will help you get a feel for what to expect from various key parties who have an interest in your project.

Scrum

Topic Teasers Vol. 52: Calculating Agile Capacity

by Barbee Davis, MA, PHR, PMP, PMI-ACP

Question: After a recent conversion by my team regarding agile, we find that there is a mismatch between the number of hours we should have for working on stories and the amount of time we really have. So we are constantly over-committing to our Product Owner and not delivering. Where are we going wrong?
A. Traditional teams may have a 15-20% contingency cushion in time and cost on their project estimates. Routinely subtract a similar agile contingency from the number of backlog items you accept to make sure you finish all planned work within a single iteration.
B. Agile is expected to be flexible, and velocity can vary. Just complete what you can and adjust your velocity for the next sprint if you don’t finish all of the stories you committed to complete this time.
C. Be sure you are acknowledging hours that team members will spend in Scrum ceremonies, personal time commitments and non-team directed organizational work before calculating the capacity for this iteration.
D. Ask the ScrumMaster to speak to anyone on the team who did not finish his or her work during the previous iteration. This person is making the team look bad and should be disciplined if it happens again.
Pick your answer then Test Your Knowledge!

An Insight on the Key Inspect and Adapt Cycle: The Retrospectives

by Madhavi Ledalla, PMP

A retrospective is a special meeting during which the team gathers after completing an increment of work to inspect and adapt their methods and teamwork. Retrospectives enable whole-team learning, act as catalysts for change and generate action. This article presents some of the reasons why the retrospective’s efficacy can fade over time and then discusses some interesting techniques to keep them lively.

Testing/Test Management

The Repeatable Test Cycle Resource

by Al Taylor

For PMs working in IT application development projects, which resource is the most important (other than people, of course)? For many it is a Technical Quality Assurance model that supports highly repeatable test cycles.

Testing Tools Evaluation Form

PREMIUM deliverable

This Testing Tools Evaluation Form details a complete description of the expected level of service and performance to be provided by prospective testing tools.

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