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Privacy Policy Checklist

PREMIUM checklist

Protecting your customers' personal data should be job one. If you don't have a privacy policy in place, you need to do that five minutes ago. This checklist will help ensure that your privacy policy will be successfully put together, rolled out to the troops and followed.

Learn From Others

Stepping Your Way Through Vendor Negotiations

by Teresa R. Ramsey

...or how a DIY trouper never stops learning. As this project manager planned her next big do-it-herself project, she started to parallel her effort to those she has encountered many times when executing a program or project at work. What can you learn from her experience...and mistakes?

When Hardware and Software Become One: Project Partnerships and Infrastructure

by Mike Donoghue

When working on the complex tasks associated with configuring for combined hardware and software product deliverables--and the sharing that takes place between the technologies--it is important to have the right mix of teams in place in order to make project execution a less painful reality.

Application Development: The Power of Foresight

by Rajakumar Ramakrishnan

Do project managers need to think beyond their current project boundary? Do we need to have foresight? What do we lose if we don’t have it? When it comes to development projects, this author shares how we can look beyond success of the current project for something even more meaningful.

The Balance Between Customer and Project

by Kenneth Darter, PMP

The expectations and the needs of the customer do not always balance the needs of the project--and the project management processes. Project managers often have to walk a fine line between the customer and the project. Keep these tips in mind.

Beyond Eliminating Defects: New Frontiers in Quality Management

by Bruce Harpham

"Quality" is one of the most heavily used words in advertising and management. Like any popular concept, quality is in danger of losing its distinct contribution due to overuse. In the world of project management, robust quality management has a vital role to play. Let’s consider a few of the recent advances in the art and science of quality management...

Project Management as a Service: The New Model

by Elizabeth Harrin

Do you deliver Project Management as a Service? That doesn’t mean outsourcing your PM to a consultancy, but changing the way you think about project management and your customers--they are clients of the project management processes that you provide.

Successful CRM Implementation

by Jiju (Jay) Nair, PMP

While industry experts agree that not all the ideal benefits can be harvested by a typical CRM solution, organizations should at least target an implementation that sets the foundation for enhancing the customer satisfaction for their products and services in the long haul. So what makes a better CRM implementation?

Consulting Characters

by Patti Gilchrist, PMP

What happens when the consultant falls short of their billing as an industry expert? Here is a humorous look at some of the consultant characters that you may have encountered--and survival tips for dealing with them.

Tightrope Walking: Balancing Pressures as a Professional Services PM

by Rob Saxon

There are some excellent benefits to working directly with customers, but there are pressures that you need to be aware of and actively manage if you are to be successful. Here are three examples of the types of pressure you will feel, and some advice for navigating through them. If you are considering working for as a consulting or professional services project manager, read on.

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Who is really on the hook for CRM Failures?  Todd Williams  Oct 3, '15 5:09 PM 
CRM outsourced is CRM drowned  Suhail Iqbal  Sep 20, '15 6:09 AM 
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