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On-demand Webinars

Customer Satisfaction - Gaining Valuable Insights for Stakeholder Management

PREMIUM on-demand webinar
by Benjamin Govindsamy 

We have all been placed in the position of being a customer and having experienced varying degrees of satisfaction. We may have even envisioned what ideal service should resemble, yet grappled with how service experiences often fall short of our expectations. This presentation will explore customer satisfaction in the world of project management.

Aligning PMI®’s PMBOK® Fifth Edition to Lean Six Sigma DMAIC

PREMIUM on-demand webinar
by Rod Baxter

If you are a leader, sponsor, or coach, this is a must-attend, high-energy webinar on how to ensure success of the execution of Lean Six Sigma (LSS) DMAIC projects. While the tools and approaches used in the LSS DMAIC methodology are typically understood and utilized during project execution, the rigor of project management practices is not.

See all PMI Standards On-demand webinars

Save Time With Tools And Templates

Customer Satisfaction - Gaining Valuable Insights for Stakeholder Management

Jul 13, 2016 12:00 PM EDT (UTC-4)
PREMIUM webinar

We have all been placed in the position of being a customer and having experienced varying degrees of satisfaction. We may have even envisioned what ideal service should resemble, yet grappled with how service experiences often fall short of our expectations. This presentation will explore customer satisfaction in the world of project management.

Aligning PMI®’s PMBOK® Fifth Edition to Lean Six Sigma DMAIC

Aug 12, 2015 1:00 PM EDT (UTC-4)
PREMIUM webinar

If you are a leader, sponsor, or coach, this is a must-attend, high-energy webinar on how to ensure success of the execution of Lean Six Sigma (LSS) DMAIC projects. While the tools and approaches used in the LSS DMAIC methodology are typically understood and utilized during project execution, the rigor of project management practices is not.

Learn From Others

Earned Value Management Formulas...Illustrated

by David L. Rico, PMP

The whole point of Earned Value Management is to use past project performance measurements to depict the current standings and predict future efforts and resources required to complete the project goals. If you think in pictures, this illustrated formula will aid in your pursuit of certification or provide a refreshing perspective for veteran practitioners.

The PM Octagon

by Uchenna Ugo-Alum

The PM octagon is an illustration of the convergence of key project management knowledge, processes and practices to guarantee project success from a practical perspective regardless of the project's scope or size, or the organization or industry. This articles discusses the octagon, along with more concepts essential to understanding it.

Risk Management Mistakes

by Syed Moiz

Risk management is one of the most critical functions that every PM and every business leader must focus on. This article will focus on some common mistakes to avoid when managing project/organizational risks.

The 5 Steps to Achieve PMP® Certification

by Fábio Mourão

Everybody can learn from the experiences of others. In this article, the author shares how he planned for, studied and passed the PMP® exam by following five steps.

Project Stakeholder Management

by Preston Charles, PMP

It may be tempting to overlook stakeholder management when facing tight deadlines. The author explains the perspectives of the many stakeholders along the supply chain and how each of them has an impact upon someone else. Everyone from the manufacturer to the final customer is able to recognize the benefits of successful project stakeholder management.

Integrating Change Management with the PMBOK® Guide for ECM Solutions

by Douglas Calem, PMP

This paper advocates for a shift in approach to change management, from the tactical to the strategic, in which change management is integrated into a project management framework for Enterprise Content Management (ECM) implementations. Preparing a client for change is a good business practice that makes strategic sense—both for the client and for the organization implementing the change.

I Enjoy Re-Inventing the Wheel

by Michel Wagner, PMP

Everyone should aim to increase their knowledge and remain up to date with the latest practices. This is key for career progression and personal growth. Review what you have learned before, find some re-usable material from colleagues, forums and other sources of knowledge such as conferences. This is how “reinventing the wheel” is of real benefit.

Passing the Exam: How I Did It

by Dennis Stout, PMP

Lots of studying. Lots of practice exams. Lots of stress. Studying for the Project Management Professional (PMP)® exam? Find out how one motivated project manager achieved his goal.

Knowledge Areas and Processes: A Seamless Interdependency

by Suvrutt Gurjar

Are you a budding project managers or aspiring for PMP certification? Or just need a good refresher on some important PM basics? This article looks at the seamless interdependency of project management knowledge areas and processes.

Living, Breathing Project Management

by Kimberly Wamba

This article aims to embrace project management as a necessary skill regardless of profession. Its focus is to paint a picture of the profession as a foundation for being able to successfully oversee disparate parts of a whole regardless of environment, managing the components in a way that creates value.


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Discussion Rules

Recent Questions

Topic Originator Last Post Votes Replies
Is PMBOK beneficial for people working in non Project Management roles as well?  Abdul Aziz Khan  Aug 29, '16 4:37 AM 
Different answers to Same question about the quality management tools application.  Yichi Xing  Aug 29, '16 2:27 AM 
How do you earn your SME badge?   George Lewis  Aug 28, '16 3:24 PM 
Implementing Microsoft Project Online in our organisation  ARUN Mahendran  Aug 28, '16 8:58 AM 
How many sample questions should a PMP aspirant attempt before the real exam?  George Lewis  Aug 26, '16 10:13 AM  136 
Certificate vs Certification  George Lewis  Aug 24, '16 10:00 AM  19 
Any plan to change the questions/structure of entering project information?  Lawrence Cooper  Aug 23, '16 6:56 AM 
What's the best or couple of best Project Management Literature you've used to prepare?  George Lewis  Aug 22, '16 6:15 AM  139 
New Recommendations Tab  George Lewis  Aug 21, '16 4:03 PM 
PMBOK Sixth Edition is expected in Q1 2017  George Lewis  Aug 15, '16 6:39 AM  65 
PM Certification for Businesses/Organizations  Veronica Plaza Villegas  Aug 12, '16 7:10 AM 
Is it the right time to have Requirments Management Knowledge Area?  Ahmed Khalil  Aug 11, '16 9:34 AM  17 
PMP Audit Question - Best Way to Collect a Single Sponsor Sign Off on Multiple Projects  Stephanie Graham  Aug 4, '16 11:58 AM  12 
Smarthsheet  Christian Velazquez  Aug 4, '16 11:20 AM 
PgMP  George Lewis  Jul 22, '16 7:56 AM 
Block this person?  George Lewis  Jul 21, '16 4:57 PM  10 
Project Initiator Vs Project Sponsor  George Lewis  Jul 21, '16 10:10 AM 
Insufficient Information: Too Many Unknowns !   Rami Kaibni  Jul 20, '16 5:15 PM  22 
Internal Human Resources On Estimate Cost process  Ynes Coiscou  Jul 20, '16 1:58 PM 
Are Project Managers (especially PMPs) universal?   Nicholette Daniel  Jul 19, '16 5:37 PM 
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