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Upcoming Webinars

Improving Project Performance Through Assessments

Jul 29, 2015 1:00 PM EDT (UTC-4)
PREMIUM webinar

Improving Project Performance Through Assessments Projects Can be Made More Successful by Understanding What is Good and Not Every organization can improve how projects are managed. The question is what components of project management should be improved and specifically, what should change. In any problem solving situation, the root cause of a given condition must be known so that a real solution can be identified and proven assessments can be used to both uncover the root causes and also to form the basis for identification of specific improvement actions. This seminar addresses these topics. A free assessment tool is available and time for Q&A is included. The attendee will learn: • What types of assessments are appropriate for projects and for organizations • How assessments can be used to surface improvement areas and strengths • A process to employ the assessment to allow students to do it right away • How multi-dimensional solutions are defined and implemented Focus Audience: Management, Project Sponsors, HR, Quality Leads and Project Managers Format: Lecture, Examples and Industry Experiences Duration: 50 Minutes + 10 Minutes for Q&A Take-Away: Free Assessment Vehicle and Descriptions of Comprehensive Assessments Speaker: Industry Expert and Seminar Developer

On-demand Webinars

Applied to Life: Translating VOC to Superior Customer Experience

PREMIUM on-demand webinar
by Robert Mitchell, Brian Cohn, Mick Kuehn, Gina Lund, Kimberly Johnson

3M Company has built a solid reputation around innovation, quality and ethical conduct. Quality today is much more than just designing and delivering exciting, reliable product. “Customer Experience” includes quality at every interaction of the supplier-customer relationship. This presentation will share some of 3M’s best practices around designing and delivering innovative, highly valued solutions and service for consistently superior customer experiences. Best practices such as 3M’s culture of employee engagement, NPI, NTI, Customer-Inspired Innovation, Insights to Innovation, QFD, PPU, Quality Playbook, and the use of social media to drive customer engagement for word of mouth marketing will be introduced.

Project Quality – The Element of 21st Century Success

PREMIUM on-demand webinar
by Phillip C. Reinke

It has become evident that effective Project Management has become significantly more demanding. The customer has been added to the PM table and is demanding higher higher levels of project quality. The successful Project Manager can borrow many of the techniques used by Lean and Six Sigma disciplines to deliver products and processes to continually meet customer needs profitably.

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Save Time With Tools + Templates

Project Status Report (Monthly)

deliverable
by Dan Roman

This Project Status Report is a monthly document presented to the Project Control Group (Steering Committee). This report is used to monitor the progress of the project, discuss and support tactical decisions that need to be taken to keep or put the project on track, mitigate risks and issues escalated by the project team and/or the Project Working Group, and recommend/approve changes in scope, budget or schedule.

Sample Project Management Plan

PREMIUM deliverable

This sample Project Management Plan for a C3 Coach Communication System Retrofit includes sections for work description and responsibilities, requirements, management responsibilities, management staffing, communications, records management, meetings and more.

Sample Project Quality Plan (Communication System Retrofit)

PREMIUM deliverable

This sample Project Quality Plan for a C3 Coach Communication System Retrofit includes sections for scope, description of work, personnel and requirements, the verification process and a PQP Verification Form sample.

Learn From Others

Topic Teasers Vol. 53: Make Your Point With 'ilities'

by Barbee Davis, MA, PHR, PMP, PMI-ACP

Question: This is a small company and I’m very lucky. Rather than just having a project dumped on me, my boss typically describes what he is thinking about doing and he asks my opinion. The problem is that I don’t know how to evaluate his project ideas quickly and I don’t want to give him wrong advice. How can I hold a meaningful conversation without looking stupid?
A. Ask to take the idea back to your desk for a week or so. There you can confer with other employees and do additional research on his idea before you give him your response.
B. The Ilities are the group of mythical Greek women who protected Homer and saw to it that he won every battle. Use the story of the Greek heroes, who found courage by relying on the idea of protectors backing them to mentally allow you to gain the confidence to discuss the project ideas.
C. The responsibility for choosing projects belongs solely with your boss. Tell him that you are flattered that he has asked your opinion, but you feel that your role is just to fulfill the project requirements he sends to you in writing.
D. There is a list of quality checkpoints called the “Ilities”. They are also useful when evaluating a project at conception to see if it is worthwhile to pursue, or if it should be dropped.
Pick your answer then Test Your Knowledge!

Managing Quality in a Program Management Plan (Part 2)

by Joe Wynne

Working on the program level, quality management becomes complex because of differing elements being measured and differing criteria. A Program Management Plan with a quality management section can fit the bill. In the concluding installment, we look at how you can guide this complexity.

Teamwork: The Best Quality Tool

by Andy Jordan

Quality is more than just processes and measurements--it’s about ownership and commitment. If you want a quality outcome, you need a team capable of delivering it.

Beyond Eliminating Defects: New Frontiers in Quality Management

by Bruce Harpham

"Quality" is one of the most heavily used words in advertising and management. Like any popular concept, quality is in danger of losing its distinct contribution due to overuse. In the world of project management, robust quality management has a vital role to play. Let’s consider a few of the recent advances in the art and science of quality management...

How to Improve the Quality of Project Execution

by Irfan Shariff

Sustaining support from resource groups can hinder a project manager's ability to deal with risks and contingencies. How do we dramatically improve the quality of our project execution? In a new book, an author offers help in the form of the quality function deployment (QFD) matrix.

Project Quality Management: What Went Wrong?

by Michelle Stronach

For the project manager, the multiple layers of organizational quality management can create challenges. They face a steep uphill battle managing project quality in organizations lacking quality assurance practices. Here's some help.

Quality in Projects: Don’t Confront Me!

by Paul Baumgartner, PMP

Should quality matter to the project manager? Isn’t on schedule, on budget and to spec already a handful to manage? Use these quality tools and practices to ensure a positive project legacy.

Managing Quality in a Program Management Plan (Part 1)

by Joe Wynne

Working on the program level, quality management becomes complex because of differing elements being measured and differing criteria. A program management plan with a quality management section can fit the bill.

Six Sigma and Innovation

by Patti Gilchrist, PMP

Six Sigma is a disciplined, data-driven approach for process improvement. It delivers quality and offers a set of techniques to improve processes. But is it so rigorous that it stifles innovation?

5 IT Infrastructure Lessons Learned from Missed Requirements

by Andrew Makar, PMP

In a typical software development project, gathering and managing requirements is a common process. But what about IT infrastructure projects? Do they have specific requirements beyond the architecture diagram? Here are five lessons learned from an infrastructure project that struggled with missed requirements.


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Topic Originator Last Post New Total
prevention and inspection  Gowri Shanker Balasa  Jun 26, '15 11:41 AM 
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