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  • Process > Post-Mortems

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    Improving Your Project (After the Fact)

    - by Tom L. Barnett, PMP

    Learn how to turn project post-mortems from a public execution into a constructive, positive and valuable team-building exercise that benefits everyone involved.

    Making Post-Mortems Work

    - by Sri Nagarajan, PMP

    Let's face it: Post-mortems are painful. But they can be effective when done right, and this article offers some relief for that headache.

    Stop Conducting Project Post-Mortems

    - by Andrew Makar, PMP

    Should project teams stop conducting post-mortems and wasting time by facilitating lessons-learned workshops? When this writer first heard these words, he thought it would’ve been considered blasphemy. Then he thought about it...

    Post-Mortem? What Post-Mortem?

    - by Andy Jordan

    Are post-mortems a complete waste of time and nobody told me, or is something else going on here? Learn how to avoid the pointless post-mortem trap.

    All Good Things...

    - by Andy Jordan

    Ending the project is about more than just post-mortems and parties (don't worry, you can still have those, too!). Here we explore why we want to ensure that the project adds to the overall organizational knowledge--and how formal closure to all of the project elements must leave no confusion, gaps or misinterpretation.

    PMXPO 2012
    gantthead is once again excited to be bringing you our annual virtual conference and exhibition on Thursday, May 17, 2012. It's your opportunity to learn, network, earn PDUs and gain valuable knowledge all from the comfort of your home, office-or home office. Registration is FREE, so take a minute now and make sure you don't miss out on what promises to be one of the highest-value conference experiences in project management this year.



    Learning Lessons Early

    - by Brad Egeland

    Lessons-learned sessions and post-mortems are important--but they don’t always happen. Need an effective solution? Hold them repeatedly during the project.

    The Post Mortem: PI Style

    - by Andy Jordan

    Making the most out of one of the most difficult parts of a project can reap tremendous rewards.

    Building a Better Post-Process

    - by Michael Wood

    The post-implemenation review wants to understand whether the project delivered the value promised in a way that was socially and economically acceptable--and that the value was worth the effort. This article will explore each of the review's questions in detail--and the approaches required to help create a better PIR process.

    Projects That Pay

    - by Projects@Work

    Recovery or no recovery, if organizations don’t choose the right projects and bring them to fruition, they’ll continue to suffer. And that selection process must include capturing ideas and leveraging the resources you already have. The author of a new book on strategic portfolio management summarizes 10 steps to revitalize PPM processes and improve performance.

    High Standard PMO

    - by Mike Donoghue

    Establishing strategies with a sponsored project management office dedicated to overseeing their implementation within an organization can generate a stronger, more refined and professional business environment that is reliable and dependable--and thus more attractive to customers.

    Workforce Management at the North Pole

    - by Andy Jordan

    Everything this writer knows about managing resources he learned from Santa Claus. What can the big guy teach us about WFM? Warm up some cocoa, start the fire and turn on some carols as we learn some valuable holiday PM lessons.

    Project Post-Mortem Presentation

    Your project is complete...or is it? Not so fast there! Don't forget to conduct a Post-Mortem to evaluate what worked and what didn't, using this presentation as your guiding light.

    Postmortem Prognosis: Learn Your Lessons

    - by Geoff Choo

    Don't let your projects wind up DOA in the office morgue. Projects are more than just a cause of higher stomach acid levels. It can be a wonderful learning experience--if you take the time to learn from your mistakes with postmortem reviews.

    The Speed Racer and 9 Other PPM Pitfalls

    - by Simon Moore

    From ambiguous reporting to overambitious estimating, here are 10 all-too-common missteps to avoid in the quest for a successful strategic project portfolio management process.

    Lessons In The Rearview Mirror

    - by Karen Klein

    Project post-mortems tend to get short shrift in the fast-paced business world. Project managers and teams barely catch their breath before moving on to the next goal. But looking back can be invaluable. In studying myriad details of completed projects, the University of Virginia’s IT program is uncovering common causes of failure, and identifying ways to improve tomorrow’s projects.

    Project Portfolio Management on a Dime

    With little extra money but plenty of extra time, smart IT managers are learning how to improve PPM functions without breaking the bank. Here are seven ways to get creative with PPM on the cheap.

    Better Reviews

    - by Terri Barczak

    Organizations and project leaders must support the gathering and reviewing of project lessons learned, or teams are doomed to repeat avoidable mistakes.

    Post Mortems: Do Them Right or Don't Do Them At All

    - by Joe Wynne

    "I'm sorry; I came here for a post mortem."
    "Oh! This is Abuse. You want room 12A next door."

    Sometimes its easy to confuse the two. Here's how to avoid that confusion and make your project post mortems constructive instead of just critical.

    Continuous Improvement: From Theory to Reality

    - by Luc K. Richard

    Post-mortems are valuable, but the reality is that no two projects are alike. Keep that important fact in mind before applying lessons learned to that next project.

    The Bleeding Edge: Time for a Full-Court Press

    - by David Smith

    It’s obvious that the present bromides for implementing IT security are ineffectual. IT departments have introduced everything from two-phase authentication to e-discovery analytic tools. What is really called for is a transformation in how IT treats security. This must be the priority for 2009. The reasons are too numerous and they can’t be disputed.

    What Happened to Quality Control?

    - by Bob Weinstein

    It doesn't matter how quickly you can get out the next software release; if it doesn't work, it's going to fail. Here's a reminder of the importance of PM principles to successful software technologies.

    IT Project Lessons from Titanic (Part 20)

    - by Mark Kozak-Holland

    As our voyage concludes, we use the Titanic to address your project lifecycle and what you can learn from root causes.

    Project Infrastructure Planning Guidelines

    Infrastructure plays an important part in the execution of any work, and an IT project is no exception. How will the project be organized? What structure is most suitable? What assumptions are made? How will the documentation be maintained? These are some important questions that need to be asked in the planning stage. But how do you go about collecting the information and analyzing it to create a good infrastructure environment for you project? The following guidelines will help.

    Hubris and Happenstance: Why Projects Fail (Part 2)

    - by Ian Whittingham, PMP

    In Part 2 of the series, we look at how organizational behaviors in the form of systematic biases can influence project outcomes--and how these biases can be used to examine and describe the root causes of failed projects.

    IT Project Lessons from Titanic (Part 16)

    - by Mark Kozak-Holland

    As our Titanic series continues, we continue to explore the importance of post-mortems. When projects fail catastrophically, a post-mortem is important to provide a better understanding of the reason behind the failure and prevent future failures. This requires that the IT organization has a post-mortem process in place so little time is wasted in enacting it.

    Lessons Not Learned

    - by Blaize Reich

    How often do you apply lessons learned from past projects to new projects? If rarely, you're not alone, according to recent surveys. Here are some best practices and suggestions from the field that project managers can use to better capture lessons learned.

    Sample Post-Implementation Review Report

    The project is over, and the product is deployed, installed, implemented and up and running. Now is the time to prepare the post-implementation review report, which is both a project post-mortem and measurement of client satisfaction, as well as a way to document lessons learned and future recommendations.

    In the Aftermath of Katrina: The Value of Modeling

    - by Vijay Sankaran

    As the nation tries to rebuild, the future is only riddled with complexity. The volatility of society is accelerating, and will steamroll us if we do not model the changes that can happen from volatility and take action based on those models.

    Project Post-Mortem

    This template is an excellent way to wrap up your project. It includes: post-mortem roles and responsibilities, a sample agenda, report outline, and a written questionnaire outline.

    Project HEADWAY Post Implementation Review

    When a project is complete, it can be very useful to revisit the project in its entirety to understand if it actually met the original goals and objectives that it was initiated to do. The post implementation review template provides a direction and focus to the post implementation reviewing guiding the project manager or anyone else leading the review through an organized process.

    The Song Remains the Same

    - by Ian Whittingham, PMP

    We tend to think of planning as a scheduling- and scope-driven activity. But as Microsoft's Sendak project proved, successful planning cannot occur without a solid business case.

    Performance Analysis and Report

    Make sure the findings of your post-mortem are acted upon by using this tool to communicate to action item owners.

    Move Over, Post-Mortems...

    - by George Spafford

    There are new post-project reviews in town. Control gate reviews and post-project reviews are excellent methods to learn and evolve project management practices. The most important thing is to actually use these them--don't just make them steps in the process. There can be a tremendous amount of knowledge captured and shared with others through these reviews.

    Red Light, Green Light

    - by Dr. Catherine Aczel Boivie

    Case study ripped from the pages of Real Life 101: How Pacific Blue Cross's CIO used sound project management skills and the simple "traffic light report" to achieve business targets.

    Lessons Learned Analysis: Employee Performance Management & Individual Development Planning

    Alignment is always an important issue - and not just on a business level. Organizational interests and personal interests must be aligned to really make things happen. Post-mortem focus - How did corporate performance reviews and individual development planning programs impact your project? This questionnaire will allow you to analyze these processes, develop conclusions and make recommendations.

    Lessons Learned Analysis: Project Orientation & Training

    Was everyone on your team properly trained and receive the appropriate orientation at the right time during the course of your project? Use this 24 point template to conduct a consistent training and orientation post-mortem across all projects. Over time, it will reveal trends and issues that could point to needed training changes across your organization.

    Lessons Learned Analysis: Staffing

    Was your project properly staffed from the start? Use this 29 point template to conduct a consistent staffing post-mortem across all projects. Over time, it will reveal trends and issues that could point to needed staffing changes across your organization.

    Project HEADWAY Lessons Learned Log

    A lessons learned log is a useful document to track lessons learned as the project is progressing. Instead of reaching a lessons learned session and trying to remember back to the lessons learned over the project lifecycle, lessons learned can be captured as the project progresses ensuring none of them are missed. The actual lesson, its context, who identified it, and other information, can be captured immediately allowing for easier recollection.

    CRM Implementation Plan

    This Microsoft Project plan will walk you through a full CRM implementation, from selecting the package to setting it up to post-implementation follow-up.

    System Performance Test Tracker

    A table for tracking test scripts, scenarios, expected and actual results, and other key information for testing system performance.

    QA System Test Change Request

    You've tested the new system or application and found some bugs that require the attention of the development team. This form will help you characterize the type, description and disposition of post-testing system change requests.

    Lessons Learned Analysis: Meeting Management

    Find opportunities for improvement, develop conclusions and make recommendations that will benefit your next project and other projects as well with this Meeting Management template.

    Lessons Learned Analysis: Employee Retention

    How retentive are you? Find opportunities for improvement, develop conclusions and make recommendations that will benefit your next project and other projects as well with this Employee Retention template.

    Lessons Learned Analysis: Reward & Recognition

    How good are you at the two Rs? No, not reading and righting. Find opportunities for improvement, develop conclusions and make recommendations that will benefit your next project and other projects as well with this template.

    Project Post-Implementation Survey

    Implementation has taken place. Now it's time to ask your client as well as your project team some burning questions: What worked well? What could have been done better? What recommendations do you have for future projects?

    Deployment Preparation and Follow-up Checklist for Ongoing Maintenance

    You've worked hard on your project, and you are about to deploy and implement the final product. Now, have you thought about how the product is to be maintained after you've turned it over to the client? This checklist will help you put a plan into place for post-deployment maintenance.

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    Requirements Management Plan Toolkit
    This toolkit includes a template and white papers to help with your requirements management planning. Download it now.