Improving Your Project (After the Fact)
Learn how to turn project post-mortems from a public execution into a constructive, positive and valuable team-building exercise that benefits everyone involved.
Learn how to turn project post-mortems from a public execution into a constructive, positive and valuable team-building exercise that benefits everyone involved.
Let's face it: Post-mortems are painful. But they can be effective when done right, and this article offers some relief for that headache.
Should project teams stop conducting post-mortems and wasting time by facilitating lessons-learned workshops? When this writer first heard these words, he thought it would’ve been considered blasphemy. Then he thought about it...
Are post-mortems a complete waste of time and nobody told me, or is something else going on here? Learn how to avoid the pointless post-mortem trap.
Ending the project is about more than just post-mortems and parties (don't worry, you can still have those, too!). Here we explore why we want to ensure that the project adds to the overall organizational knowledge--and how formal closure to all of the project elements must leave no confusion, gaps or misinterpretation.

Lessons-learned sessions and post-mortems are important--but they don’t always happen. Need an effective solution? Hold them repeatedly during the project.
Making the most out of one of the most difficult parts of a project can reap tremendous rewards.
The post-implemenation review wants to understand whether the project delivered the value promised in a way that was socially and economically acceptable--and that the value was worth the effort. This article will explore each of the review's questions in detail--and the approaches required to help create a better PIR process.
Recovery or no recovery, if organizations don’t choose the right projects and bring them to fruition, they’ll continue to suffer. And that selection process must include capturing ideas and leveraging the resources you already have. The author of a new book on strategic portfolio management summarizes 10 steps to revitalize PPM processes and improve performance.
To get the most out of your project post-mortem, you need the client’s perspective--whether you want it or not.
Establishing strategies with a sponsored project management office dedicated to overseeing their implementation within an organization can generate a stronger, more refined and professional business environment that is reliable and dependable--and thus more attractive to customers.
Everything this writer knows about managing resources he learned from Santa Claus. What can the big guy teach us about WFM? Warm up some cocoa, start the fire and turn on some carols as we learn some valuable holiday PM lessons.
Your project is complete...or is it? Not so fast there! Don't forget to conduct a Post-Mortem to evaluate what worked and what didn't, using this presentation as your guiding light.
Don't let your projects wind up DOA in the office morgue. Projects are more than just a cause of higher stomach acid levels. It can be a wonderful learning experience--if you take the time to learn from your mistakes with postmortem reviews.
From ambiguous reporting to overambitious estimating, here are 10 all-too-common missteps to avoid in the quest for a successful strategic project portfolio management process.
Project post-mortems tend to get short shrift in the fast-paced business world. Project managers and teams barely catch their breath before moving on to the next goal. But looking back can be invaluable. In studying myriad details of completed projects, the University of Virginia’s IT program is uncovering common causes of failure, and identifying ways to improve tomorrow’s projects.
With little extra money but plenty of extra time, smart IT managers are learning how to improve PPM functions without breaking the bank. Here are seven ways to get creative with PPM on the cheap.
Organizations and project leaders must support the gathering and reviewing of project lessons learned, or teams are doomed to repeat avoidable mistakes.
"I'm sorry; I came here for a post mortem."
"Oh! This is Abuse. You want room 12A next door."
Sometimes its easy to confuse the two. Here's how to avoid that confusion and make your project post mortems constructive instead of just critical.
Post-mortems are valuable, but the reality is that no two projects are alike. Keep that important fact in mind before applying lessons learned to that next project.
It’s obvious that the present bromides for implementing IT security are ineffectual. IT departments have introduced everything from two-phase authentication to e-discovery analytic tools. What is really called for is a transformation in how IT treats security. This must be the priority for 2009. The reasons are too numerous and they can’t be disputed.
It doesn't matter how quickly you can get out the next software release; if it doesn't work, it's going to fail. Here's a reminder of the importance of PM principles to successful software technologies.
As our voyage concludes, we use the Titanic to address your project lifecycle and what you can learn from root causes.
Infrastructure plays an important part in the execution of any work, and an IT project is no exception. How will the project be organized? What structure is most suitable? What assumptions are made? How will the documentation be maintained? These are some important questions that need to be asked in the planning stage. But how do you go about collecting the information and analyzing it to create a good infrastructure environment for you project? The following guidelines will help.
In Part 2 of the series, we look at how organizational behaviors in the form of systematic biases can influence project outcomes--and how these biases can be used to examine and describe the root causes of failed projects.
As our Titanic series continues, we continue to explore the importance of post-mortems. When projects fail catastrophically, a post-mortem is important to provide a better understanding of the reason behind the failure and prevent future failures. This requires that the IT organization has a post-mortem process in place so little time is wasted in enacting it.
How often do you apply lessons learned from past projects to new projects? If rarely, you're not alone, according to recent surveys. Here are some best practices and suggestions from the field that project managers can use to better capture lessons learned.
Keep tabs on your pre- and post-driving attributes with this checklist.
Use the post-implementation review report to supply information about the outcomes and success of a project.
The project is over, and the product is deployed, installed, implemented and up and running. Now is the time to prepare the post-implementation review report, which is both a project post-mortem and measurement of client satisfaction, as well as a way to document lessons learned and future recommendations.
As the nation tries to rebuild, the future is only riddled with complexity. The volatility of society is accelerating, and will steamroll us if we do not model the changes that can happen from volatility and take action based on those models.
This template is an excellent way to wrap up your project. It includes: post-mortem roles and responsibilities, a sample agenda, report outline, and a written questionnaire outline.
When a project is complete, it can be very useful to revisit the project in its entirety to understand if it actually met the original goals and objectives that it was initiated to do. The post implementation review template provides a direction and focus to the post implementation reviewing guiding the project manager or anyone else leading the review through an organized process.
We tend to think of planning as a scheduling- and scope-driven activity. But as Microsoft's Sendak project proved, successful planning cannot occur without a solid business case.
Make sure the findings of your post-mortem are acted upon by using this tool to communicate to action item owners.
There are new post-project reviews in town. Control gate reviews and post-project reviews are excellent methods to learn and evolve project management practices. The most important thing is to actually use these them--don't just make them steps in the process. There can be a tremendous amount of knowledge captured and shared with others through these reviews.
Take a look at recent news through the eyes of a seasoned project manager.
Case study ripped from the pages of Real Life 101: How Pacific Blue Cross's CIO used sound project management skills and the simple "traffic light report" to achieve business targets.
Alignment is always an important issue - and not just on a business level. Organizational interests and personal interests must be aligned to really make things happen. Post-mortem focus - How did corporate performance reviews and individual development planning programs impact your project? This questionnaire will allow you to analyze these processes, develop conclusions and make recommendations.
Was everyone on your team properly trained and receive the appropriate orientation at the right time during the course of your project? Use this 24 point template to conduct a consistent training and orientation post-mortem across all projects. Over time, it will reveal trends and issues that could point to needed training changes across your organization.
Was your project properly staffed from the start? Use this 29 point template to conduct a consistent staffing post-mortem across all projects. Over time, it will reveal trends and issues that could point to needed staffing changes across your organization.
A lessons learned log is a useful document to track lessons learned as the project is progressing. Instead of reaching a lessons learned session and trying to remember back to the lessons learned over the project lifecycle, lessons learned can be captured as the project progresses ensuring none of them are missed. The actual lesson, its context, who identified it, and other information, can be captured immediately allowing for easier recollection.
This Microsoft Project plan will walk you through a full CRM implementation, from selecting the package to setting it up to post-implementation follow-up.
A table for tracking test scripts, scenarios, expected and actual results, and other key information for testing system performance.
You've tested the new system or application and found some bugs that require the attention of the development team. This form will help you characterize the type, description and disposition of post-testing system change requests.
Find opportunities for improvement, develop conclusions and make recommendations that will benefit your next project and other projects as well with this Meeting Management template.
How retentive are you? Find opportunities for improvement, develop conclusions and make recommendations that will benefit your next project and other projects as well with this Employee Retention template.
How good are you at the two Rs? No, not reading and righting. Find opportunities for improvement, develop conclusions and make recommendations that will benefit your next project and other projects as well with this template.
Implementation has taken place. Now it's time to ask your client as well as your project team some burning questions: What worked well? What could have been done better? What recommendations do you have for future projects?
You've worked hard on your project, and you are about to deploy and implement the final product. Now, have you thought about how the product is to be maintained after you've turned it over to the client? This checklist will help you put a plan into place for post-deployment maintenance.