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The Importance of Oblique Goals

by George Dinwiddie

What are your big goals? Productivity? Speed? Happiness? All of these are understandably desirable. They also share another attribute: They all are best achieved by seeking other, lesser goals rather than by seeking them directly.

Embedding Quality

PREMIUM on-demand webinar

The Standish Chaos Report, CIO Magazine survey, and multiple independent and professional reports indicate anywhere from 50 to 70 percent of projects fail to deliver the quality expected by the customer. The best processes; without methods, tools and techniques that transform tacit knowledge into explicit knowledge and fully engage all stakeholders; simply do not produce the value we are trusted to deliver. In this presentation we will present a framework consisting of Lean for Knowledge Work, Systems Thinking, Agile methods, Canvasses, and Serious Games; that when applied; greatly increase the value to the customer, reduce (or eliminate) failed projects, and instill trust in project management as a true business partner.

Process Excellence

PREMIUM on-demand webinar

Processes in many cases struggle to achieve excellence in meeting the internal/external customer expectations due to lack of understanding of the specific process targets and insufficient preparation. In the absence of a process management model, typical deployment of processes has not always contributed to the financial results as expected. In this webinar, the participants would learn about the 4-P model of process excellence.

TQM

PREMIUM on-demand webinar

We all want quality breakthroughs in project quality by combining project management with quality management and the book "Managing Project Quality" shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality.

Quality Management Plan

deliverable

The Quality Management Plan is a component of the project management plan. It describes how quality requirements for the project will be met.

Quality Metrics

deliverable

This Quality Metrics log should be used with the Quality Management Plan, a component of the project management plan that describes how quality requirements for the project will be met.

Organizational Project Management Maturity IS Project

PREMIUM on-demand webinar

During this presentation, we plan to give some examples of this type of situation. And, we will highlight how an organization can increase their OPM Maturity and allow the PMO to be more constructive to the entire organization. We will show that Project Management Quality and Organizational Project Management Maturity go together

Topic Teasers Vol. 31: Change Rests On You!

by Barbee Davis, MA, PHR, PMP, PMI-ACP

Question: We have a massive internal change coming, and lucky me…I get to head the project! We have tried this before and had to pull back because of negative employee reactions. I know that this time we need some change management processes, too, but who is responsible to do that part of the project?
A. The good news is, it’s you. You need to take the responsibility and coordinate the change processes in with your usual team activities.
B. The good news is, it’s not you. Focus on the project and on meeting your metrics of time, cost and quality as usual. Corporate management is responsible to make sure employees accept and use these new changes.
C. The PMO is “where the buck stops” when endeavors move from simple projects to create products or software and billow out to vague objectives like “employee acceptance” and “corporate compliance”..
D. Ask your manager. Your project charter is limited to producing the usual product or services and your team is not skilled or experienced in change management processes. Your manager can deal with getting the changes accepted and getting them to stick.
Pick your answer then Test Your Knowledge!

Required Skills of Project Managers Managing Quality Project

PREMIUM on-demand webinar

The objective of this presentation is to explore how the selection emphasis shifts over time and how it differs with industry type. It is expected that the findings of this study will provide insight into the prevailing state of project manager selection

All about CMMI and PMBoK

PREMIUM on-demand webinar

Arun Seetharaman will share his knowledge on "All about CMMI & PMBoK" by providing a glimpse of CMMI, the road map of CMMI, maturity levels of CMMI, how CMMI is structured, comparison of CMMI & PMBoK and sample mapping of one CMMI process area with PMBoK.

Topic Teasers Vol. 20: QA, QC and Testers

by Barbee Davis, MA, PHR, PMP, PMI-ACP

Question: I’m so confused. I was a Quality Tester at my last job, but here the employees seem to use the titles Quality Assurance, Quality Control and Testing interchangeably. I started out in a more traditional organization, but now I’m a tried and true agile believer. Since I have no job description, what are my responsibilities?

A. The three concepts are often used interchangeably. Ask what it means in your new organization and accept that as your role in your workplace reality despite the real definition.
B. Find the specific meanings for each term from a university professor in the town where you work. Use that information to correct the organization so that they use proper terminology.
C. Once you learn your job description from Human Resources, create a new title for yourself so that others can understand what you do. Perhaps Defect Engineer would be apt.
D. Since agile teams work without formal processes or documentation, there is no need to answer to a particular title. Everyone on the team is merely a team member.

PMOs vs. PMs

by Kenneth Darter, PMP

If an organization is engaged in project work on a continual basis, a project management office may be the best investment in securing successful projects. What are the benefits of having a PMO versus just having project managers?

The Four Keys to Task Organization

by Kenneth Darter, PMP

There are hundreds of different methods to organize your never-ending project management “to do” list--and they are not all created equal. Whether the list is a page long or hundreds of rows in a project schedule, you need to have a good and efficient way of organizing your tasks.

Evaluating Consultants

by Kenneth Darter, PMP

Just having bodies in seats is not enough for success; it needs to be the right bodies at the right time. When a project involves a consultant, it is important to evaluate the resource and not take their resume or proposal at face value.

Making Project Management Information Systems Agile

by Kevin Aguanno, PMP, MAPM, IPMA-B, Cert.APM, CSM, CSP

When one PM was asked to list the key requirements for a PMIS that would enable it to better support project and organizational effectiveness, he thought about past project, portfolio and program management experiences. The result? A “dream list” of features for a PMIS to support large, traditionally managed projects...a list that was surprisingly agile.

How Successful Are Virtual Project Teams?

by Ken Whitaker

The software development industry has migrated more and more to a virtual, telecommuting industry. But recent headlines have solidified the battle lines regarding virtual teams. Are they good or bad for employee morale and productivity?

Why Planning Can Be Bad

by Mike Griffiths

Why would you not always do as much planning as possible before starting a project? Could it actually be harmful? It all depends on the quality of that input data--when the input data is good, we can reliably plan; when the input data is bad, then we need to get better data and keep evolving the plans.

The Path to the PMP (Part 8)

by Bruce Garrod

Quality Management is a difficult knowledge area for people to connect with as they study for the PMP exam. Sadly, PMI also recognizes the weakness and includes plenty of questions to test your abilities.

Hiring a Consultant: What to Do, What Not to Do...and Why

by Mark Mullaly, PMP

Is "consultant" a dirty word? Many consultants get a bad name from the fact that they become indistinguishable from the organizational employees that they work alongside. How do you know that hiring a consultant is a good idea?

The Vendor-Client Conundrum

by Laura Burford

What each vendor and client might think is black and white about their project can actually be gray. Just recognizing and accepting this is a conundrum--and resolving it requires aligning perspectives for the good of the project. Do you have the flexibility to change, collaborate and communicate?

The Key to Optimum Outsourcing

by Jiju (Jay) Nair, PMP

Some studies have indicated that the real benefits of offshore outsourcing can be diminished by issues in communication, skill sets and accountability. But if managed properly, offshore IT projects can reap substantial rewards.

The Pros and Cons of Consultants

by Michael Wood

What comes to mind when you ponder the possibility of engaging a consultant? Dread or excitement? The high cost or opportunity for growth? Most of us have heard good things and bad things about using consultants, most of which are true.

The ABCs of Always Beneficial Consultants

by Kenneth Darter, PMP

Consultants can be a helpful resource on a project or they can take up valuable space. Here are some ideas for the best way to deal with consultants and make sure they are beneficial to the project.

The Consulting Relationship: A Matter of Trust

by Andy Jordan

Many consulting engagements see frustrated consultants because they are not allowed to do what they feel is needed to maximize the chances of success. Here, we look at how these scenarios can be avoided--something that starts with trust.

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"Oh, life is a glorious cycle of song, A medley of extemporanea; And love is a thing that can never go wrong; and I am Marie of Roumania."

- Dorothy Parker

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