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Who said managing projects would be a bed of roses? You have probably experienced the same hardships I have on a few projects, especially if you manage multicultural distributed teams.
Well, the global project I was leading was no exception. We had hit some bumps in the road, but finally found ourselves in an in-person project status meeting in a major city in the United States where the organization was headquartered.
Brought together were distributed team members from the United States, Latin America and Germany. In the meeting, we all agreed we were in the same boat, but there were still many disagreements and moments of finger pointing. By the end of the day, with no positive outcome in sight, we were tired, frustrated and hungry. The last thing we wanted to do was to see each other that evening, but we still decided to have dinner together for lack of other plans.
A large circular table held our party of 10. While we read the menus, the server asked us what we would like to drink, and that's when the magic started.
The server said: "I hear different accents. Are you pilots?" To which I responded no, and then jokingly added: "We are Facebook friends from different parts of the world and decided to pick a place to have dinner and meet in person." My colleagues heard the joke and followed along.
Then, the server asked us where we came from and about our interests. She became our group moderator. Every time she came to the table, she asked questions, which we answered according to our different cultures and life experiences.
We realized we shared many things in common -- and little by little, we became acquaintances on a personal level. This dinner that almost everyone was trying to avoid helped us connect.
The next day at the office, even though we were facing the same project hardships, our attitudes had changed. We worked together to define an action plan to bring the project back on track. We also agreed to stay on site for the next two weeks to implement the plan.
And during our free time, we kept bonding by participating in shared interests. For example, those who were runners ran together in the morning, while others who were auto-racing fans visited a go-kart track near our hotel. At night, the wine lovers taught us about vintages over dinner.
How do you foster bonds with distributed multicultural teams? What team-building exercise has yielded good results?
Share your thoughts below along with your Twitter handle, and Voices on Project Management will publish the best response as a blog post.
I worked in many projects with distributed teams from various parts of the world and I agree with your experience. Even though we all never met each other personally (have met few of them, but not all at once), talking about different cultures, common interests (other than work related) brought us much closer interms of work than anybody have imagined.
I guess that's the "The Power of Culture & Values in Project Success".