Avoiding Friction through Project Management

From the Voices on Project Management Blog
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It can be an obstacle when project teams encounter friction among members, as it impacts their ability to work together and finish a project successfully. Often, that friction can come from a team member's experience in project management -- or lack thereof.

In my opinion, a great deal of control over the project and its outcome depends on how well a project manager or team member is trained in a well-structured project management environment, whether through formal or on-the-job training.

Truly understanding project management practices and how all the components of it can work and integrate together can save a lot of grief and reduce or avoid friction among the team members. It provides the tools for "winning the game."

Project management provides a pathway to successfully managing a project and its components toward its completion. Any given practice of it is regularly fine-tuned and updated based on the experiences of various project managers and their teams.

Equipped with that understanding, project managers must pay attention when there's friction among team members. Project managers can get team members back on track with the project management practice they use, while allowing the team members to focus on the goal: to deliver results in the area for which they are responsible.

Do you think project management training can impact friction among team members? Why or why not?

See more posts from Dmitri.
See more about professional development.

Posted by Dmitri Ivanenko PMP ITIL on: June 27, 2011 03:33 PM | Permalink

Comments

Joaquin
Hi Dmitri,

I believe coaching techniques are a great tool for project managers. They've helped me deal with friction as well as unmotivated or whining team members and get the best out of them.

In my experience, techniques as validation (identifying the emotion and letting the other person know they have the right to feel that way) and re-framing (among others) are very helpful.

Having the business and life coaching certification has helped me a great deal in avoiding friction and resolving conflicts in projects.

Nfoudikue
Hi Dmitri,

Concerning the question at the end, my opinion is that it's not the matter of project management knowledge/training.

It's more about management skills, leadership and behavior.



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