Group Think

Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.

Chris’s experience in the PMO tells her that following the rules associated with good governance is important for the organization right now as it moves to the next level of maturity. But she is frustrated that others evidently do not see it that way. There are groups throughout the organization that have not implemented the entire governance process as expected. These groups range from those led by the usual resistant leaders to those which are usually supportive of organizational initiatives.

So what could be the problem? What are they thinking? It must be that they just don’t know what to do. Or maybe they all hate the whole idea and refuse to follow the rules approved by organizational leaders. Whatever the problem, the hammer has to come down!

Possible Reasons Why Governance Process is Incompletely Implemented
Chris should be careful, because pushing to an intervention without proper investigation can lead to embarrassment, conflict or worse--outright failure. There are many reasons why a group will not comply with governance processes and the interventions necessary must be tailored to each reason. Step 1 is to find out what they are thinking.

  • Reason: Group is trying but failing
  • What are they thinking?: “We don’t have the expertise to complete the transition. We may just now be realizing this. Whoops. We support good …

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"It is an important and popular fact that things are not always what they seem. For instance, on the planet Earth, man had always assumed that he was more intelligent than dolphins because he had achieved so much -- the wheel, New York, wars and so on -- whilst all the dolphins had ever done was muck about in the water having a good time. But conversely, the dolphins had always believed that they were far more intelligent than man -- for precisely the same reasons."

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