Project Management Maturity: A Framework Refresher
Much is written about maturity models but not so much about how they relate to the maturity of project management within an organization. In general, maturity models are based on five basic stages of growth of a process, discipline or practice within an organization as follows:
Level 1 - Initial – where most organizations begin to experiment. This level is usually characterized as chaotic, ad-hoc, heuristic and unstructured. Often success at this stage is dependent on the talents of specific individuals and the outcomes are not consistent or predictable.
Level 2 - Defined – This level is typified by the institutionalization of a standard way of doing that is governed by policy and habit.
Level 3 - Managed – This level is where the organization realizes a need to provide planning and oversight. Typically, this stage is only needed when the process, discipline or practice is frequent, costly and mission critical.
Level 4 - Measured – This level is where the organization begins to inspect the efficiency of the practice and begins introducing baselines and performance metrics into the governance process.
Level 5 - Optimized – This level is where the organization focuses its governance on Best Practices. Process improvement, operational excellence, performance management and other frameworks are embedded into the culture.
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