The Living End: Checking Success of Workforce Control Techniques
Your project is over and perhaps it did not go as well as you had hoped. You used certain techniques to maintain control, but you are not sure they all worked. How do you know? And if you can improve your ability to maintain control, how do you know what to do in the next project? You get the answers you need by asking the right questions in your post-mortem.
In a previous article, workforce control techniques were described. It is important to closely analyze how workforce control techniques fared during the harsh glare of the project because the success of these techniques is influenced by different cultures and other organizational factors, not to mention they can be neglected by the project manager in the crush of daily priorities. The series of questions below will analyze the control techniques described in my article, but will also help you devise questions to assess other techniques you use.
As you look through these questions, you will see that some will be controversial or provocative. You will have to determine how best to deal with people like the "Director of Not Wanting to Hear Anything Bad About the Way We Work" or the "Leader of I Know Who Screwed Up and It Wasn’t Anyone On My Team" or the "Manager of Protecting my Career by Pointing out Everyone Else’s Problems".
Assess Monitoring of Project Clarity
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