Agile Outside of Software

Mike Griffiths is a consultant and trainer who help organizations improve performance through shared leadership, agility and (un)common sense. He maintains the blog LeadingAnswers.com.

Agile adoption outside of software is nothing new--it dates back very close to the origin of today’s agile methods, predating the term “agile”. However, what is new and noteworthy is the rate and scale of non-software agile adoption being witnessed today. Now--as more companies than ever are exposed to agile methods in their IT practices--these methods are being employed beyond the regular IT domain.

The key to understanding the applicability of agile outside of IT is the concept of the “knowledge worker”. Knowledge workers are people with subject matter expertise who communicate this knowledge and take part in analysis and/or development. This not only covers the IT industry, but also engineers, teachers, scientists, lawyers, doctors and many others employed today. In fact, knowledge workers have become the largest segment of the North American workforce; the so-called Third Wave of human socio-economic development after the Agricultural Age (land based) and the Industrial Age (factory based). In the Knowledge Age, value is based upon the ownership of knowledge and the ability to use that knowledge to create or improve goods and services.

Knowledge worker theory and agile theory are a little like twins separated at birth, growing up independently. As the agile community was determining the best way for software teams to collaborate, …

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