Triage for PPM in Peril
Ever stop to think what you would do to rescue and revive a failing project portfolio? How would you go about deciding which projects could be saved and which ones were too far gone? Maybe taking a lesson from how medical triage teams approach situations where there are mass hurt and wounded would help.
In a recent article entitled “Using Triage Methodology to Keep IT Projects on Track”, Dana Craig presents an approach called the “Triage Methodology”. In this article, Craig defines the method as follows:
“… a process of sorting or classifying injured people in emergency rooms, war zones, or disaster areas. A color coding system is used to identify priority of care.”
Applying the Triage Methodology to projects, Craig identifies the following classifications:
“Black – serious issues that didn’t receive necessary attention when required. The moment is now gone for you to be able to revive them. Failure has already occurred, so you must devise a workaround or alternative means to achieve the same effect.
Red – immediate and important issue, requiring response. This is a critical path item, meaning not resolving it will result in certain delay or failure to deliver. Examples might be issues with being able to invoice customers properly, corrupt data, or a key feature not working.
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