Working Hard or Hardly Working?

Esther has an M.A. in Organizational Leadership, is the author of over 100 articles, and co-author of "Agile Retrospectives: Making Good Teams Great" and "Behind Closed Doors: Secrets of Great Management". She’s a founder of the AYE Conference, and serves on the Board of Directors for the Agile Alliance. www.estherderby.com.

Teams are more than the sum of the parts. Cross-functional collaboration supports creativity, innovation and speed. Who wouldn’t want that? But managing cross-functional collaborative teams differs from managing a functional team or a tradition project.

When I work with organizations that are moving from functional groups to cross-functional teams, managers have three predictable questions:

  1. How do I know if the team is working well? I’m not involved in the team’s day-to-day activities anymore.
  2. How will I know senior people are doing senior-level work, and junior level people are doing junior-level work?
  3. How will I know people are working hard?

These questions reflect traditional organizations, with clear lines of control, individual accountability and defined roles and responsibilities.

Cross-functional collaborative teams do great things. But collaboration wreaks havoc on traditional ways of assessing performance. When the team soars, who receives praise? When they stumble, who is to blame? When teams work collaboratively, it’s difficult--and less relevant--to discern individual contribution. So how can a manager gauge whether the team is doing well and working hard? I’ll answer the common questions I mentioned above one at a time.

How can a manager tell if a team is working well?
Thriving teams deliver results and increase their …

Please login or register below to read the rest of the article.

Members login here:

If you were a member of gantthead.com, you are already registered here--just use the same username and password to login and enjoy the same valuable resources and connections you have come to rely on.

OR

OR

ADVERTISEMENT

Not a member yet? Sign up here:

You must have JavaScript and cookies enabled to use this website. Please enable javascript and refresh this page.
How do I enable JavaScript in my browser? | How do I enable cookies in my browser?
  • required fields
  • First Name
    Last Name
  • Pick a password
    Confirm your password
  • please enter the text below:


  • You must have JavaScript and cookies enabled to use this website. Please enable javascript and refresh this page.
    How do I enable JavaScript in my browser? | How do I enable cookies in my browser?

  • projectmanagement.com is accredited under Return Path's Sender Score Certified™ Program. The Sender Score Certified Program helps to increase successful email delivery by requiring senders to adhere to a set of specific email standards. For more information, please see www.senderscorecertified.com.
ADVERTISEMENTS

"Time is an illusion, lunchtime doubly so."

- Douglas Adams

ADVERTISEMENT

Sponsors