A Tale of Two Perspectives (Part 2)

Craig is based in Edmonton, Alberta, Canada and has worked with ProjectManagement.com for the last six years developing the various HEADWAY processes (Project, Change and Portfolio). He has hosted a series of webinars and is a business intelligence subject matter expert.

Have you ever been involved in a decision-making process where you thought to yourself, "What are we doing?" It may be because you didn’t know what decision you were trying to make, the decision-making process seemed flawed, the criteria were wrong or you didn’t have enough information. The list of flaws could go on and on.

Whatever it was, in the end something was frustrating you and the decision you eventually came to (or were unable to come to) seemed lackluster. Welcome to the world of many project portfolio management and project selection processes. We often assume that our decision makers make choices based on the right information, use the right defined criteria, involve the right people and follow the right process. Unfortunately in many instances, this is simply not the case.

In my last article, A Tale of Two Perspectives: The Idea Submitter, we looked at the project selection process from the vantage point of an idea submitter--or the person who has an initiative that they would like to see the organization pursue. Submitters are often left frustrated and confused with the process and the eventual decision about the project, even if it goes in their favor. In this article, we will look at the process from the perspective of the decision makers. Much like the submitters, the decision makers involved in the project selection process …

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