Who Owns Benefit Measurement?

Andy Jordan is President of Roffensian Consulting Inc., an Ontario, Canada-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at andy.jordan@roffensian.com. Andy's new book Risk Management for Project Driven Organizations is now available.

I guess that some readers will think that this article has nothing to do with PMOs. I can imagine that some of you work for organizations where the benefits realization responsibilities are clearly defined as being owned by the business function that commissioned the project, and thus the PMO has no responsibility in the process whatsoever.

If you are in that situation, then you’re lucky. For many of us, the picture is nowhere near that clear. We all know that projects are undertaken for a number of different reasons, but for the vast majority there is an expectation of a return on the investment. If that expected return isn’t significant enough, then the project will not be approved. Yet for so many projects, there is never any measurement of whether the gain was actually achieved. In this article, I want to look at how the PMO can assist in improving that situation.

The basics
At a fundamental level, “for profit” projects are approved because they are expected to deliver increased revenue, decreased costs or both. The amount of the gain, the time it takes to happen and the cost of the project that will deliver it are all financial variables in determining whether the project will go ahead or be passed over for an initiative with more impressive numbers.

It therefore follows that for the organization to gain from executing such a …

Please login or register below to read the rest of the article.

Members login here:

If you were a member of gantthead.com, you are already registered here--just use the same username and password to login and enjoy the same valuable resources and connections you have come to rely on.

OR

OR

ADVERTISEMENT

Not a member yet? Sign up here:

You must have JavaScript and cookies enabled to use this website. Please enable javascript and refresh this page.
How do I enable JavaScript in my browser? | How do I enable cookies in my browser?
  • required fields
  • First Name
    Last Name
  • Pick a password
    Confirm your password
  • please enter the text below:


  • You must have JavaScript and cookies enabled to use this website. Please enable javascript and refresh this page.
    How do I enable JavaScript in my browser? | How do I enable cookies in my browser?

  • projectmanagement.com is accredited under Return Path's Sender Score Certified™ Program. The Sender Score Certified Program helps to increase successful email delivery by requiring senders to adhere to a set of specific email standards. For more information, please see www.senderscorecertified.com.
ADVERTISEMENTS

"My sole inspiration is a telephone call from a producer."

- Cole Porter

ADVERTISEMENT

Sponsors