Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success

Author: Barbara Davis

ISBN: 978-1-60427-079-2

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This unique desk reference offers the information, models and guidance needed to plan and deliver complete, end-to-end business analysis services. Its step-by-step approach enables maximum utility of the business analysis (BA) role, development of more complete solutions for meeting the strategic goals of a business, and dramatic and sustainable improvements in project success rates. Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success provides chief information officers, business analysis managers and consultants the information required to maximize the efficiency and productivity of technology projects, obtain higher returns on investment from BA services, reduce operating costs, and increase alignment of products to better serve the company or the client organization.

Key Features:

  • Presents a framework that includes business analysis, functional management, services delivery, engagement, implementation and stewardship models
  • Illustrates a business analysis services model that goes beyond requirements and includes business process modeling; needs analysis; stakeholder alignment; benefits realization planning; requirements planning, definition and analysis; requirements management; verification and validation; and governance
  • Provides a detailed discussion on business analyst candidate criteria, assessment, and selection, and on managing resources through organizational structure, defined career paths, key performance indicators and competencies
  • Outlines an implementation strategy and the steps and stages to follow for successfully applying the business analysis as a service model so that it is readily adopted across all organizations that interact with business analysis services


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