Stakeholder Relational Values

Format: Evaluation Assessment

The sheet denominates the relations between persons concerning different categories. Vertically we align the external stakeholders, customers, end-users and management. These people are our “opponents”. Horizontally we define the other side: the project team, IT department and others who will have to contribute to the success of your project. At that point, we have a matrix of “them against us”, in which individual relationships must be quantified. For each relationship, the categories are stated below. The first four categories make a statement about the persons themselves in relation to the project. The fifth category is about the inter-human relationship:

 
1. Buyer influence, economical
Person has an economical view on your project, watches the Return on Investment.
Ranking: 3=high, 0=none
2. Buyer influence, technical
Person is more technical involved. Watches price vs. quality.
Ranking: 3=high, 0=none
3. End-User
Does solution work satisfactorily? Operational aspects.
Ranking: 2=lots of influence, 0=no influence at all
4. Sponsor/coach
How is the attitude toward your project?
Ranking: 2=convinced advocate, 0=neutral, -1= opponent
5. Contact
3=intimate, can call or walk-in any moment on anything
2=businesslike relationship, not very intimate
1=know him/her
0=don't know him/her
-1=contact will result in dispute

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Comments (1)

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Network:16



Thanks!
I have tried doing this using Visio and the charts just get too complicated too quickly.
This is a very elegant solution.

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"Marta was watching the football game with me when she said, 'You know, most of these sports are based on the idea of one group protecting its territory from invasion by another group.' 'Yeah,' I said, trying not to laugh. Girls are funny."

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