KM Process Maps

By George Ball

For efficient knowledge management, use process maps to identify the knowledge used and produced during each step of the process. This presentation includes information on defining and creating KM Process Maps, with a detailed example.

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"But the fact that some geniuses were laughed at does not imply that all who are laughed at are geniuses. They laughed at Columbus, they laughed at Fulton, they laughed at the Wright brothers. But they also laughed at Bozo the Clown."

- Carl Sagan

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