Measuring the Value of Knowledge Management

Contributed by: George Ball
The true value of knowledge management is using it to solve a business problem. This presentation will show you where, what and how to measure the true value of knowledge management for your company. Detailed slides on what and where to measure, finding the value, practical pointers and discussion questions are included.

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Information is not knowledge,
Knowledge is not wisdom,
Wisdom is not truth,
Truth is not beauty,
Beauty is not love,
Love is not music
and Music is THE BEST

- Frank Zappa

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