Redefining the PMO Workshop Series (San Francisco)

September 4-5, 2014 | San Francisco

In this in-depth, two-day event, four workshops led by leading experts and attended by a small group of peers will help you redefine your PMO (and earn PDUs in the process!). In Workshop 1 ("Be a Business Driver, not a PMO passenger"), Mark Price Perry looks at ready-to-apply examples of business-driven PMO success. In Workshop 2 ("Harmonizing Project Management and Agile – Viva la Revolution!"), Dave Prior explores the impact that agile can have on a PMO. In Workshop 3 ("Succeed by Managing the Portfolio Lifecycle: Ideas Through to Benefits Realization"), Andy Jordan examines portfolio execution. And in the final workshop, an open-space meeting with all attendees investigates Redefining the PMO: Issues, Opportunities, and Breakthrough Thinking. Attendance is limited, so sign up today!

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Special Announcement

ProjectManagement.com Joins the PMI Family!

by Dave Garrett

January 13, 2014 was an amazing day for us here at ProjectManagement.com. Everything you love about the site is about to get better. As a part of the PMI family, we will have the resources to step up our game and become more responsive to your needs than ever before. Our reach will grow exponentially, so more of your peers will be here to answer questions and to share ideas with. Some of these changes will take time and others you’ll see right away...read on for more about this exciting announcement.

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Project Management 2.0

Spotlight On: CRM

Successful CRM Management

by Jiju (Jay) Nair, PMP

While industry experts agree that not all the ideal benefits can be harvested by a typical CRM solution, organizations should at least target an implementation that sets the foundation for enhancing the customer satisfaction for their products and services in the long haul. So what makes a better CRM implementation?

Spotlight On: Communication

When My Team Members Speak, Do I Listen?

by Roger Kent, PMP, PMI-ACP

Of course I listen. Well, okay…maybe not all the time. This is a confessional. Here’s how I’m trying to listen better--at least when people are directly in front of me or in a face-to-face meeting…

Topic Teasers

Topic Teasers Vol. 40: Stakeholder Involvement

by Barbee Davis, MA, PHR, PMP, PMI-ACP

Question: I’ve just been an unwilling part of a total project train wreck. Management purchased a third-party software “solution” without any input from my team or any of the end users. Once it was on site, we had the impossible job of implementing it and rolling it out to the organization. What a disaster! I can’t change that, but how do I protect myself and my team from being involved in that kind of situation in the future?
A. Document the specifics of the failure so that you have data to show how and why this ultimately failed. At the same time, come up with steps you can take with your team to change your own and the team’s behavior when this happens again.
B. Managers who do not listen to the team and the end users deserve to fail and for the project--and ultimately the organization--to lose money. You can’t fight management, so just do your job and implement what they choose.
C. Set up a lunch-and-learn session as soon as you have collected enough incriminating evidence to show that management made a very poor business decision in this instance. Be very specific in who was responsible for this failure, and by doing this you will deflect blame from yourself and your team.
D. An agile team works on the premise that they are flexible. Despite incorrect third-party software being purchased, you and your team should have been able to re-write it so that it was what the company needed, whether they knew what they needed or not.
Pick your answer then Test Your Knowledge!

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- Camille Saint-Saens

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