from The Critical Path posted by Kristin Jones on

PMI and ProjectManagement.com want to know how YOU use your project management skills in your everyday life! Examples might include a video of your awesome vacation planning spreadsheets or a ...


Knowledge Shelf

Company X Projects in IT and How to Apply Knowledge Management

by Dr. Raed Skaf

Knowledge is the cornerstone for all operational activities. In order for an organization to grow, the need of storing and utilizing the information in an efficient way is critical. Applying proper knowledge management principles can improve effectiveness, foster innovation, improve the quality of solutions and lead to the generation of core value.

How to Fix a Broken Project: Lessons for the Project Manager

by Robert Barger, MBA, PMP

When you are assigned to a project during its infancy, it is easy to get the project to follow the lines you lay out. You are there at the beginning and you have a good commanding view of the landscape. But what should you do when you inherit an existing project that is already in trouble? Finding the missing elements will help recover your project.

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Generations & Work Ethic

from Eye on the Workforce posted by Joe Wynne on

Do you think that one  generation has a better work ethic than others? What have you seen in your workplace? Are you frustrated by those in other generations? Choose an answer to this question ...

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The Critical Path

October Book Club

from The Critical Path posted by Carrie Dunn on

We are excited to announce the ProjectManagement.com October book club!  The book club provides an opportunity to participate in webinars and discussions around selected books relevant to the ove ...

Spotlight On: Organizational PM

Lessons from PMI Global Congress (Part 2)

by Mike Griffiths

This is the concluding installment of Mike's account of attending the recent PMI Global Congress 2016—North America in San Diego. In this article, he shares his thoughts on the other stand-out presentation he attended: Sue Gardener’s “The Future of Work” keynote.

Spotlight On: Governance

Project Governance: A Matter of Strategy or a Routine Activity?

by Jiwat Ram

Project governance has often been taken as something that is merely strategic in nature. This situation necessitates further discussion about how to make the utility of project governance simple and more applicable for organizations with little to no expertise and foundation in adopting this approach. One way to do that is to look at some of the challenges and work backward to identify solutions.

Topic Teasers

Topic Teasers Vol. 86: The Failure Repository

by Barbee Davis, MA, PHR, PMP, PMI-ACP, PMI-PBA

Question: I’m not in IT, but I’m heading a project to implement one of those big name software packages that is supposed to place all the corporate information in one application. We’ve rolled it out, but as a 24-hour organization it seems that we have departments unable to access their information at all hours of the day and night. Our vendor is on call for the fixes, but the outages interrupt our business. I’m discouraged, angry and exhausted. How do I manage these issues?
A. With a big name supplier, the responsibility to keep things up and going is on their shoulders, not yours. Contact upper management and ask to have any payments to them stopped until all areas of your organization are up and running with no down time for at least six weeks.
B. Each department was probably given a chance to express what connectivity they needed before the customization of this overriding package was finalized. Get the name of each person who was part of the planning team and subsequently had an outage in their area and report them to their own manager.
C. Ask your own IT team to get involved in solving these issues. Obviously, the vendor does not have competent people on its staff who can manage an install like yours. If your own internal staff takes over the responsibility, you will have better communication and a team that understands the high stakes when your systems go down.
D. The reality of any install that must switch over an entire organization at one time is that there are going to be hiccups. But as a non-IT expert, the most productive path for you is to create a way that the failures can be grouped and tracked so that past problems can be easily accessed to provide faster solutions to new outages or feature failures that occur.
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