A Picture Is Worth a Thousand Words: Important KM Models and Frameworks

  Knowledge Management   Lessons Learned  

You know the saying: A picture is worth a thousand words.  Well, it's true. This collection of KM models and frameworks can help jumpstart your company's KM efforts. Topics covered include:

• KM as a process,
• KM as a process in which the output is content, 
• Knowing your audience,
• Knowledge as intellectual capital,
• Using knowledge capital,
• A knowledge capital taxonomy,
• Using knowledge to create experiences,
• A KM capability maturity model (CMM),
• Skills required for effective KM,
• Personnel needed for effective KM,
• Defining a KM culture,
• Creating a knowledge spiral,
• KM and integrated performance support,
• How document management is not KM,
• KM and professional services automation, and
• KM and the electronic workplace.
  

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