Integration

Best Practices for Application Integration

by Tad VanderVorste

Application integration is the process of exchanging data between two or more business/application systems. Integration between software applications presents a unique set of challenges. The author describes seven best practices that can be applied to any integration effort, large or small, to improve delivery results.

Scope

The Balance Between Customer and Project

by Kenneth Darter, PMP

The expectations and the needs of the customer do not always balance the needs of the project--and the project management processes. Project managers often have to walk a fine line between the customer and the project. Keep these tips in mind.

All About Project Scope

PREMIUM presentation

Simply put, scope is the size of the project. But there’s more to it than that!

Time

Project Status Report (Monthly)

deliverable

This Project Status Report is a monthly document presented to the Project Control Group (Steering Committee). This report is used to monitor the progress of the project, discuss and support tactical decisions that need to be taken to keep or put the project on track, mitigate risks and issues escalated by the project team and/or the Project Working Group, and recommend/approve changes in scope, budget or schedule.

Project Plan Reality Check

PREMIUM presentation

Before you submit your project plan for final approval, you'd better check it over. Learn the steps for cross-checking a project plan.

Cost

Project Management as a Service: The New Model

by Elizabeth Harrin

Do you deliver Project Management as a Service? That doesn’t mean outsourcing your PM to a consultancy, but changing the way you think about project management and your customers--they are clients of the project management processes that you provide.

Cost Estimating Worksheet

PREMIUM deliverable

This document describes a template for a bottom-up project cost estimation worksheet based on a project WBS having disciplines as basic elements. The worksheet is based on WBS elements commonly adopted on the development of new products in the electromechanical industry involving HW and SW development, qualification, integration of new components into a system, development of system configuration rules, training and industrialization.

Quality

Applied to Life: Translating VOC to Superior Customer Experience

May 21, 2015 12:30 PM EDT (UTC-4)
PREMIUM webinar

3M Company has built a solid reputation around innovation, quality and ethical conduct. Quality today is much more than just designing and delivering exciting, reliable product. “Customer Experience” includes quality at every interaction of the supplier-customer relationship. This presentation will share some of 3M’s best practices around designing and delivering innovative, highly valued solutions and service for consistently superior customer experiences. Best practices such as 3M’s culture of employee engagement, NPI, NTI, Customer-Inspired Innovation, Insights to Innovation, QFD, PPU, Quality Playbook, and the use of social media to drive customer engagement for word of mouth marketing will be introduced.

Applied to Life: Translating VOC to Superior Customer Experience

PREMIUM on-demand webinar

3M Company has built a solid reputation around innovation, quality and ethical conduct. Quality today is much more than just designing and delivering exciting, reliable product. “Customer Experience” includes quality at every interaction of the supplier-customer relationship. This presentation will share some of 3M’s best practices around designing and delivering innovative, highly valued solutions and service for consistently superior customer experiences. Best practices such as 3M’s culture of employee engagement, NPI, NTI, Customer-Inspired Innovation, Insights to Innovation, QFD, PPU, Quality Playbook, and the use of social media to drive customer engagement for word of mouth marketing will be introduced.

People

Getting Strategic with Resource Management

by Andy Jordan

There is increasing recognition that resource management needs to occur at a more strategic level. When you manage your resources, do you only consider the project, or do you look at the organization as a whole?

Information Sensitivity and Employee Sanctions: Getting the Message Across

by Mike Donoghue

With increases in data breaches, there is a strong need to get the complete attention of staff and define how to make them more accountable. How does a company handle this problem? When these events occur--and with repetition--there needs to be an introduction (or reintroduction) to rules and repercussions that apply to all employed bodies within an organization.

Communications

Agoraphobia: The Fear and Loathing of Open-Space Offices

by Mike Griffiths

Agile methods recommend co-location and face-to-face communications, but studies of office workers show high levels of dissatisfaction with open-plan environments. So, how do we make agile work and minimize the issues surrounding open-plan environments?

The Project Manager as Knowledge Broker

by Paul Baumgartner, PMP

Does project management just boil down to the right knowledge getting to the right people? Project success hinges exactly upon that, with a highly empowered project manager leading the way.

Risk

Risk Process Effectiveness

May 28, 2015 2:00 PM EDT (UTC-4)
PREMIUM webinar

Risk management has a variety of metrics, almost all dealing with how well the process is being maintained. What is needed are metrics that determine whether the process is working. In particular, risk management is a fundamentally a two step process: identify the risks, and mitigate the risks. Both can and should be measured to know whether your risk management process is effective. This presentation describes the first in a two part series on how to measure the effectiveness of risk management on projects and programs. The first metric will show how to measure how well your project is identifying the risks. Coupled with a later discussion on mitigation measures, the effectiveness of the R&O process can be determined.

Juggling Projects

by Kenneth Darter, PMP

Dealing with one project can be quite enough, but what happens when you are juggling two or more projects? It's not easy, and those times should be approached very carefully so that no balls get dropped and projects don't end up being left out in the cold.

Procurement

Procurement in Project Management - What You Need to Know

PREMIUM on-demand webinar

All project managers have to buy something, either goods or services. When you have a procurement professional on your team, you can manage the procurement as a subproject. But when you have to do the procurement yourself, you need to know exactly what has to be done, and when.

The Money Files

by Elizabeth Harrin

A blog that looks at all aspects of project and program finances from budgets and accounting to getting a pay rise and managing contracts.

Stakeholder

Managing Stakeholders as Clients: Q&A

by Mario Trentim

In our Managing Stakeholders as Clients webinar, attendees were provided practical ways to effectively identify stakeholders, strategize about stakeholder engagement and proactively involve stakeholders to get their buy-in. There was so much valuable information included in this session that there were some great questions that we weren’t able to get to.

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