Zero Defects, Zero Deaths: Implementing OPM3 in Rural Healthcare Systems

By Ann L. Lovejoy
Building capable project management systems in a rural hospital is about saving lives, which is the strategic purpose of a hospital. Fortunately, quality standards like OPM3 can help. But aligning a quality improvement initiative to the strategic priorities of one’s organization is no guarantee that stakeholders will provide their support.

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It's the old gag: people that pay for things never complain. It's the guy you give something to that you can't please.

- Will Rogers

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