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On-demand Webinars

Customer Satisfaction - Gaining Valuable Insights for Stakeholder Management

by Benjamin Govindsamy 
July 13, 2016 | 63:45 | Views: 2,698 | PDUs: 1.00 | Rating: 5.57 / 7

We have all been placed in the position of being a customer and having experienced varying degrees of satisfaction. We may have even envisioned what ideal service should resemble, yet grappled with how service experiences often fall short of our expectations. This presentation will explore customer satisfaction in the world of project management.

Aligning PMI®’s PMBOK® Fifth Edition to Lean Six Sigma DMAIC

by Rod Baxter
August 12, 2015 | 73:51 | Views: 1,479 | PDUs: 1.00 | Rating: 5.67 / 7

If you are a leader, sponsor, or coach, this is a must-attend, high-energy webinar on how to ensure success of the execution of Lean Six Sigma (LSS) DMAIC projects. While the tools and approaches used in the LSS DMAIC methodology are typically understood and utilized during project execution, the rigor of project management practices is not.

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Save Time With Tools And Templates

Managing Knowledge Projects

Feb 14, 2017 12:00 PM EST (UTC-5)
PREMIUM webinar

Whether you are developing a learning course as its own project, or you need to develop documentation materials as part of a larger project, the PMBOK can guide your whole development process. If you are a Project Manager working with content developers or instructional designers, or if your projects involve the creation of documentation, training of other “knowledge” materials, you will get a lot out of this presentation.

Risk Management in the Construction Sector

Jan 18, 2017 12:00 PM EST (UTC-5)
PREMIUM webinar

Of the nine knowledge areas of project management, risk management is the most challenging domain for construction professionals due to the shortage of qualified manpower and limited resourceful contracting agencies (technical and commercial), This webinar aims to explain risk management principles, the implementation of a risk management plan, and strategies to overcome threats and turn around the perception of risks from negative to positive opportunities.

Customer Satisfaction - Gaining Valuable Insights for Stakeholder Management

Jul 13, 2016 12:00 PM EDT (UTC-4)
PREMIUM webinar

We have all been placed in the position of being a customer and having experienced varying degrees of satisfaction. We may have even envisioned what ideal service should resemble, yet grappled with how service experiences often fall short of our expectations. This presentation will explore customer satisfaction in the world of project management.

Learn From Others

Researching Project Success and Failure

by Konstantin Ryzhkov

What defines a successful project? Are there any techniques that we can improve on to increase the quality of our projects and the speed at which they are executed? Is it useful to apply specific methodologies when completing certain projects? One practitioner's informal research led to some surprising results.

Bouncing Back from Exam Failure

by Christopher Cook

A failing result on the PMP exam is devastating. What you do next tells more about yourself than flying through the exam and passing with ease. What should you do? Get back on the horse!

Transparency in Project Management

by R. Sarma Danturthi, PhD, PMP

Transparency in everyday project management practice sets the bar high and gives project managers and their teams a sense of responsibility to stand by. Aligned with selected Process Groups and their Knowledge Areas from the PMBOK® Guide, this paper serves as a starting point to cogitate, initiate and implement transparency.

How to Help Your Human Resources Team Promote PM Maturity

by Robert Bulger

Effective partnerships with your human resources team can lend incredible support in your drive to increase maturity within the PMO and with your program and project managers. The Project Management Institute offers a wide assortment of research, tools, and programs that—when working collaboratively with the HR team—you can help to integrate into your organization.

The PMO Symposium® Experience

by Robert Bulger

The 2016 PMO Symposium® focused on benefits realization, coinciding with PMI's annual update to its Thought Leadership Series on the same topic. In this article, a speaker shares his thoughts from the successful event.

Examining the Agile Experience Requirement

by Mike Griffiths

Have you been thinking about getting your PMI Agile Certified Practitioner (PMI-ACP)® credential but are put off by the agile experience requirement? Fear not, you might have the experience you need even if you have not been working on a pure agile project. This article explores the prerequisites elements and explains what you need to qualify.

PM Certification Drives Culture Change and Business Performance Improvement

by Graham Campbell

One global engineering organization took the bold step of making certification of all project managers a mandatory requirement for some 7,500 staff in 29 countries—a step not that common in the traditional, technically driven architecture and engineering industry. As this practitioner shares, the results of this change have been stunning.

Behind the Scenes: Receiving the Kerzner Award

by Robert Bulger

The PMI Educational Foundation administers the prestigious Kerzner Award, sponsored by International Institute for Learning, to recognize a project manager who most emulates the professional dedication and excellence of Harold Kerzner, a globally recognized project management expert and best-selling author. This year's winner shares his San Diego experience.

Lessons from PMI Global Congress

by Mike Griffiths

Guess what…this project manager went to a project management conference and it wasn't boring! In fact, it was very memorable. This two-part article recalls some thoughts from attending the recent PMI Global Congress 2016—North America in San Diego.

Building the Right Team: The PMO Director

by Laura Burford

Have you found the right fit? To help ensure PMO success, you should utilize the three sides of the PMI Talent Triangle™ and clearly articulate job expectations for your PMO director.


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Recent Questions

Topic Originator Last Post Votes Replies
Looking for volunteer(s) to review PM Game texts  Alexander Orlov  Feb 27, '17 12:15 PM  10 
What are the possibilities of getting the PMBOK Guide 5th Edition in Audio/MP3 format  Stanley Oranika  Feb 27, '17 10:42 AM  16 
Would you still report PDU’s to PMI if they did not count?  Andrew Craig  Feb 25, '17 4:20 PM  13 
Did you know about the PM2 guide released by the center of Excellence in Project Management Methodology (CoEPM2) of the European Commission?  Eduard Hernandez  Feb 24, '17 3:31 PM 
How would affect the upcoming new PMBoK GUide the actual PMP aspirants?  Markus Klein, PMP  Feb 24, '17 9:36 AM 
Techniques Wiki   Vincent Guerard  Feb 24, '17 6:25 AM 
Any recommendations for PMI-RMP Exam reference books?  Majdi Elyyan  Feb 21, '17 12:27 AM  26 
Project Initiator Vs Project Sponsor  George Lewis  Feb 20, '17 5:55 PM  10 
Calling all PgMP credential holders...  Samuel Vaddi  Feb 20, '17 4:40 PM 
Efficient requirements elicitation  Catalina Alfonso Buitrago  Feb 20, '17 3:21 PM 
Do you plan to take your CAPM certification next?  Markus Klein, PMP  Feb 20, '17 3:05 PM 
How many sample questions should a PMP aspirant attempt before the real exam?  George Lewis  Feb 17, '17 10:14 AM  169 
Project Manager Skills   Rami Kaibni  Feb 16, '17 12:10 PM  32 
PMI - RMP Exam   Rami Kaibni  Feb 16, '17 12:45 AM  16 
Project management plan   Nambi RANDRIANIRINA  Feb 15, '17 11:42 PM  11 
Doctoral Research Study Interview: Project Managers & Project Team Members Needed  Trenese McNealy  Feb 14, '17 12:42 PM 
Q::--> Whether the earned PDU's gets reported to PMI paid members only(on pmi.org) or to all registered members?  Shridhar Shukla  Feb 13, '17 11:45 AM 
what is the difference between project manager and project leader on PMP application   Seif Eldin Soliman  Feb 6, '17 9:52 AM 
Project Coordinator   Rami Kaibni  Feb 5, '17 9:29 PM  34 
Risks vs Issues  Vincent Guerard  Feb 5, '17 7:08 AM  16 
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