Quality management may not be the most talked about aspect of project management, but it has the most impact on the solution. Let’s start with one of the biggest misconceptions about quality that many new PMs have...
Find answers to these questions and more in this Quality Practice Area. If you are new to Quality, take advantage of the resources below and don't be shy about commenting or asking questions. If you're a seasoned pro, help others out and become an influencer. We welcome contributions from all sources and the more you participate, the more visible you become. Let us help you move down the road from "giver of sage advice" to "Thought Leader".
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Agile is often 'sold' as a way to improve quality of products and services. One of the fundamental Agile principles is that continuous attention to technical excellence and good design enhances agility.
Lean Six Sigma techniques can be used at a smaller scale, but to be successful it needs to be adapted to the specifics of IT projects. This presentation is based on a real case study, using Lean Six Sigma to measure the impact of process improvement initiatives in a hybrid project delivery environment.
Use this Deliverable Acceptance Form to provide verification that your deliverable(s) have been reviewed, accepted and approved by stakeholders, verifying that all work is complete and that the applicable acceptance criteria has been met.
Document your action items—along with their owners, priority and progress—using this log.
Corrective and preventive actions are improvements to an organization's processes taken to eliminate causes of non-conformities or other undesirable situations with clients and software. You can use this template as is, or as a starting point to make your own. This multi-purpose template can apply to both internal and external entities.
While actively participating in mentorship during a project with a local design/build firm, this practitioner compiled an overview of the project management process as detailed in PMI’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide). Use this overview with other project managers as a tool to reference in your day-to-day PM activities (as well as share with new project managers).
이 재료 체크리스트 및 사인 오프 양식은 모든 유형의 재료 검사에 사용할 수 있습니다. 이것은 품질 관리 과정에서 건설에 널리 사용되지만 다른 비 건설 분야에도 적용될 수 있습니다.
Research and development has more pressure to deliver than any other business function. Using the consumer durable product industry as a base, this article will elaborate on four key challenges that R&D projects face—along with countermeasures that an R&D project manager can take.
In his first article, the author examined design and preconstruction in tier 1 construction projects (over US$ 100 million). This entry in the series explains the contracts and contractor requirements for planning. The project management plan consists of multiple parts requiring contractor submittal and owner approval. The elements of the plan are described along with instructive stories and lessons learned.
The benefits of outsourcing also come with various challenges—often because the vendor will execute the work with a project mindset that has limited visibility and never really looks at it from the product mindset. Agile can help instill the right outlook.
We all know how templates can help us in our jobs. But have you ever considered that your templates could be harming your project? You have to adapt each one, as they are not one-size-fits-all solutions. Here are four things to keep in mind to ensure your templates aren't dragging you down.
Colonel John Boyd discovered that the primary determinant to winning aerial dogfights was observing, orienting, planning and acting faster. How does this apply to project management?
Although it’s true that not every attribute can be quantitatively measured, leveraging PMI’s three processes makes sense when defining a quality project manager.
One area where new project managers seem to struggle is quality management. Let’s go back to basics and look at the foundations of quality (which will also be a useful refresher for everyone!).
We all know the last thing you do in the project is test it. The question, however, is how to plan for it. The problem with many project plans is that they don't allow for a situation where the test fails, which is almost inevitable. Here's some help.
We want to do quality work. We want our results to be seen as being quality. But what does that actually mean? And how do we test for it? How can we satisfy for ourselves—and demonstrate to others—that we’ve delivered on expectations in terms of quality?
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