Quality management is generally thought of as an objective, measurement-based discipline—but it shouldn’t only be that. Don’t just rely on signed-off designs and positive test results when measuring quality. You have to include the people side of things, too.
Find answers to these questions and more in this Quality Practice Area. If you are new to Quality, take advantage of the resources below and don't be shy about commenting or asking questions. If you're a seasoned pro, help others out and become an influencer. We welcome contributions from all sources and the more you participate, the more visible you become. Let us help you move down the road from "giver of sage advice" to "Thought Leader".
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Lean Six Sigma techniques can be used at a smaller scale, but to be successful it needs to be adapted to the specifics of IT projects. This presentation is based on a real case study, using Lean Six Sigma to measure the impact of process improvement initiatives in a hybrid project delivery environment.
Lean practices have revolutionized the manufacturing industry; the application of lean principles have also had a big impact in construction, IT, services and health care. In this webinar we will share some of those principles and practices and give examples how they can be used in a large variety of projects.
Document your action items—along with their owners, priority and progress—using this log.
Corrective and preventive actions are improvements to an organization's processes taken to eliminate causes of non-conformities or other undesirable situations with clients and software. You can use this template as is, or as a starting point to make your own. This multi-purpose template can apply to both internal and external entities.
多数の主要業績評価指標（KPI）は一般的にITプロジェクトに一般的に影響しますが、そのすべてを追跡するメリットはコストを上回る可能性があります。 したがって、各プロジェクトは、その特定の状況に最も関連するKPIを慎重に選択して管理する必要があります。 このサンプルテンプレートを使用してKPIを定義できます。 以前に定義されたプロジェクト重大成功要因（PCSF）のそれぞれについての可能なKPIの例と、各KPIのメトリック（メジャーとディメンション）を含む表も含まれています。 「ITプロジェクトの健全性を判断する」記事と併用してください。
This single-page PDF flowchart shows the workflow diagram that clearly illustrates the stages of a typical project, which consists of relations between all parts of the project cycle. Workflow diagrams are used to represent the transferring of deliverables during the project phases, to study and analyze the working processes, and to optimize a workflow. Use it as a visual refresher or teaching tool.
이 재료 체크리스트 및 사인 오프 양식은 모든 유형의 재료 검사에 사용할 수 있습니다. 이것은 품질 관리 과정에서 건설에 널리 사용되지만 다른 비 건설 분야에도 적용될 수 있습니다.
Many projects deliver on time but fail to meet the budget—and poor quality is one significant contributor to these woes. Instead of waiting for an external review or PMO tips, seize the initiative yourself to improve quality.
How managers change with agile approaches is vital. The more management excellence—the more quality in management—the easier it is to use an agile approach. That requires a change in how managers think about and create the agile culture.
With more and more pressure to accelerate delivery and shorten the time to market, how do we ensure quality standards don’t suffer?
The truly successful organizations that end up embracing the principles of quality management and reap sustainable benefits do so by taking a more evolutionary approach. They sow seeds that are allowed to take deep root within the culture of the organization—while also harvesting benefits quickly.
As project managers, we know that quality is one of the factors we have to manage in a project. But what does that mean? You likely have an answer, but it’s probably incomplete or inaccurate. That’s not your fault; it’s the way projects are structured and executed today.
Like project management, quality management has existed for centuries and continues to be refined. This author's sense, however, is that neither have—at their roots—dramatically changed.
Technical project management is clearly a critical part of a PM’s skill set, but how should a project manager seek to develop their skills in this area?
エンジニアリングチームがベストプラクティスに従い、セキュリティ要件をソフトウェア製品に組み込もうとしているときでさえ、企業は依然として報告された問題の流入を見ています。 これらのヒントを覚えておいてください。
Even when engineering teams follow best practices and work on incorporating security requirements into software products, companies still see an influx of reported issues. Keep these tips in mind.
Project bugs and the forecasting of progress can be complex. An Excel spreadsheet can be employed to gauge the progress of the testing and resolution teams. Using this simplistic method in conjunction with test-estimation techniques can help the project manager determine the completion date for testing efforts.
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