After careful scrutiny, BNSF Railway turned to MKS’ application lifecycle management solution to improve software development efficiency and aid compliance efforts. Ten weeks later, its 500-member technology services team was up and running.
A subsidiary of Burlington Northern Santa Fe Corporation, BNSF Railway Company operates one of the largest railroad networks in North America, with about 32,000 route miles in 28 states and two Canadian provinces. The railway is among the world’s top transporters of intermodal traffic, moves more grain than any other American railroad, transports the components of many of the products we depend on daily, and hauls enough low-sulfur coal to generate about 10 percent of the electricity produced in the United States. BNSF Railway is also an industry leader in Web-enabling a variety of customer transactions at www.bnsf.com.
The BNSF Technology Services Division, located in Forth Worth, prides itself on the use of technology to manage the business of keeping the railway running. The 500-person Technology Services team, led by vice president and CIO Jeffrey Campbell, has been recognized countless times for innovation and best practices by Computerworld, the IT Services Management Forum, and CIO Magazine.
Managing the railway, and the business for that matter, is all about minimizing and if possible eliminating risk. The
"This planet has - or rather had - a problem, which was this: most of the people living on it were unhappy for pretty much of the time. Many solutions were suggested for this problem, but most of these were largely concerned with the movements of small green pieces of paper, which is odd because on the whole it wasn't the small green pieces of paper that were unhappy."