Project Management

The Personable PM

Kenneth has 14 years of healthcare experience in government and private industry. Over eight years of experience managing healthcare IT projects, operations, contracts, and personnel. His work experience includes project management, contracts and procurements, data analysis, claims adjudication, business writing, and business process modeling. Kenneth was certified in 2006 as a Project Management Professional.

As project managers we can get consumed with managing our schedules, spending all of our time tweaking the dates and working hours and resource leveling. But project management is about much more than schedule management, and every project manager should be sure to spend some time away from the Gantt chart and find out what is really going on in the project.

Unfortunately, what is really going on can be much different than what is reflected in the carefully tweaked project schedule. Here are some tips for getting your head out of the Gantt chart…

Say “Good Morning”
Get away from your desk and say good morning to the project team--and do this just to be friendly, not just because you need something from them. Get to know the people who are working on the project and make sure that you know how to be friendly and sociable with them. Every project team is different, and each team has their own personality. Learn what that personality is and it will help you interact with them in a positive manner instead of going against the grain.

There are lots of ways to reach out to the project team, and the project manager should work hard to make sure he is not a stranger to them. Always remember: The best way to say good morning to your team is with food (health-conscious options will also work wonders). Even a little goodwill goes a long way.

Take a …


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"Among those whom I like or admire, I can find no common denominator; but among those whom I love, I can: All of them can make me laugh."

- W.H. Auden