What PMs Need to Know About Virtual Training

Michelle Stronach has over 20 years of experience in the project management field, with experience creating successful PMOs and implementing project, portfolio management and IT governance frameworks. Michelle truly appreciates the value of feedback and welcomes comments on her articles. https://twitter.com/mlstronach

Projects, by definition, involve change to the organization. With change comes the need for training. No matter how great the project’s resulting service or product, benefits will not be realized if people don’t know how to use it. Depending on the nature of the project, training may be a minor activity confined to a small group--or take on epic proportions if involving organizational transformation that may require a dedicated manager to plan, execute and manage the training itself.

As our global world continues to shrink nearly proportionally to how technology tends to grow, so does our ability to exploit virtual environments to maximize economies of scale, reach broader audiences and make personal connections. This article discusses what project managers should consider when planning training, especially virtual training (a.k.a. e-learning).

Learning in a Virtual World
When it comes to projects, training is one of many work packages to be delivered as a part of the scope. Training is included in the scope to help with a transition, bridging the gap from the old way to the new way. Where possible, it is always best to include organizational training departments in the development and delivery of training. But not all organizations have such sophistication, and it may well be left to the project team to plan, create and provide training.

Training …

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