Time for a PMO Revamp
Recently, I overheard a COO discussing the organization’s PMO dashboard with the director:
“I note the in-progress strategic projects are on the dashboard, but what about the other requested strategic projects? I need to understand our resource needs for all our projects. This dashboard does not provide any resource information and I can’t find the information on any of your reports. You guaranteed me a PMO would take care of my problems and answer my questions. Can’t we just purchase a PMO-in-the-box?”
Ouch! Communication problems, expectation disconnects and relationship issues. Add to it a perception by the COO that a PMO is commodity. As the conversation continued, it was apparent the PMO director’s focus was on the tactical aspects of a PMO because that was his experience with them. The alignment of projects with the organizational strategy was not a priority for the director, even though the executive management team clamored for information about all strategic initiatives.
Instead of starting over, revamp the PMO. Revamping a PMO and changing its focus takes a commitment by everyone to achieve success. Treat the revamping effort as a project because it is a project. Include in the plan necessary tasks to resolve the organization’s specific challenges and issues. In this scenario, consider tasks such as: educating
Please log in or sign up below to read the rest of the article.