Taking it Personally: 3 Ways to Address Change at the Individual Level

Kristin specializes in managing organizational transformation projects through leadership engagement, executive communications and change management.

When we talk about change management, we most often focus on organizational and enterprise-wide activities to ensure a successful initiative. But the truth about change is that it is deeply personal and must be addressed on an individual level as well.

Whether it be a new city, a new boss or a new career, change requires us to ask foundational questions about our lives, such as: Who am I? What am I doing here? What do I really want? The answers to these questions are deeply personal—and if not addressed will lead to discomfort and resistance to the change itself.

As a project manager, you are a change agent in your organization and may have developed a change management plan for your projects. The purpose of a change management plan is to prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.[1]

However, resistance to change is the No. 1 reason why new initiatives and transformational efforts fail in organizations[2]. Thus, if we want our projects to be successful, our change management plan must address resistance to change at both the organizational and individual levels.

Here are three ways project managers and change agents can overcome individual resistance to change and address it at a personal level…

1. Develop relationships. Relationships are the foundation of teamwork and …

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- Voltaire