Effectively Leading Diverse Teams

Leading and managing programs with a diverse team—in terms of varying aspects like cultural backgrounds and engagement levels—is a complex, sensitive process. Having members from the millennial generation adds to the complexity—but if handled well, proves to be very rewarding.

Leadership skills and core project management practices need to be interwoven in a seamless, non-intrusive way that creates harmony. Everyone can then thrive from the benefits that come from the compounded effect of a well-engaged, harmonious and collaborative team.

The success of projects and programs is increasingly becoming dependent on how collaborative and enabled team members are. This calls for a specific focus on leadership and project management, especially when leading teams comprised of members of diverse backgrounds that have different needs—and different ways of maximizing throughput.

Team Engagement: Why It’s Important
The leader of a team should approach handling a diverse group of people by understanding the basic principle of how engagement levels directly impact team productivity and harmony.

As mentioned in the Gallup[1] report “State of the American Workplace”: “Employees who are engaged are more likely to stay with their organization, reducing overall turnover and the costs associated with it…Employees who are …

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It is better to ask some of the questions than to know all the answers.

- James Thurber

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