Becoming a Trusted Advisor
Periodically I’m asked, “How do I become a trusted advisor? I want to be more than just a project manager.”
It’s easy to rattle off that trusted advisors provide advice, listen, ask questions, partner with their customers, solve problems, and explain their value, but I always take a deep pause before I continue. A key trait for any trusted advisor is to be perceived as a leader and expert in their field. This means that a project manager who wants to become known as a trusted advisor needs to not only be knowledgeable and an expert in project management, but they also need to lead and educate others.
This article discusses what a trusted advisor is and provides suggestions to assist you with becoming such a leader. (If you read Build Your Own Learning Culture, consider adding these suggestions to your learning plan.)
What is a trusted advisor? How about a thought leader?
There are many definitions and variations, but a trusted advisor is a person who is not only informed about their field, but is also the go-to person because of their knowledge and expertise. They are thought of as a solution provider. They have credibility and trust with their audience, as well as inspire and educate others.
Trusted advisors can eventually become thought leaders. A thought leader is a trusted advisor, but a trusted advisor is not always a thought leader.
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