The Future of Business Transformation

Andy Jordan is President of Roffensian Consulting S.A., a Roatan, Honduras-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at andy.jordan@roffensian.com. Andy's new book Risk Management for Project Driven Organizations is now available.

In my previous article, I looked at how transformation has become more common to the point where today it’s almost an ongoing element of project delivery. I also considered how major, disruptive transformation could still occur and looked at how organizations could implement those changes with minimal disruption to project teams and impacted areas. In this follow-up piece, I want to look at the future of business transformation and consider how organizations need to evolve to deal with the disruptions that the future inevitably holds.

To do that, we have to first consider what the “normal” project delivery environment might look like in the future. That could be an article in itself, but I think the major elements are:

  • Much shorter projects driven by both technology (think continuous delivery) and the increasing pace of business (requiring shorter planning and execution windows to remain relevant).
  • Less employee stability, especially on project teams. The combination of increased contractor and piecemeal work models combined with the assignment of experts to tasks rather than full projects will make the project team concept less relevant.
  • Increased automation. No, I don’t think robots are going to take all our jobs, but there will be more processes that are automated and the need for regular manual intervention in low-value, repetitive …

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