Project Management

Red Steel Digitizes Project Management Processes and Goes Mobile Within 3 Weeks


We bring you this installment in our Real-Life Citizen Development series to showcase great examples of citizen development in action. This case study was originally published online and is being re-published by PMI with full permission. PMI Citizen Developer is a vendor-agnostic approach and does not publish this example to promote or offer any evaluation of the particular software used, but to instead to highlight the challenge an organization faced, how it overcame it using citizen development, and the outcomes and benefits it has experienced as a result.

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New Zealand-based structural steel specialist, Red Steel, delivers contracts throughout the country. The organization fabricates at its own facility and has a team managing a wide variety of projects, from steel cutting to building the steel structures on-site for clients.

Red Steel needed a system for tracking the fabrication process where it manufactures many different elements. It had been tracking quotes and projects—as well as who made different components, along with when it was made and dispatched—on a custom-built database, and using a mix of spreadsheet and paper.

The Challenge
Some …

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