Project Management

Prostate Cancer UK Uses No-Code to Improve Staff Efficiency and Strengthen Supporter Engagement


We bring you this installment in our Real-Life Citizen Development series to showcase great examples of citizen development in action. This case study was originally published online and is being re-published by PMI with full permission. PMI Citizen Developer™ is a vendor-agnostic approach and does not publish this example to promote or offer any evaluation of the particular software used, but to instead to highlight the challenge an organization faced, how it overcame it using citizen development, and the outcomes and benefits it has experienced as a result.

If you would like to submit your own low-code/no-code story from your organization, you can email us at [email protected] for more information.

Registered charity Prostate Cancer UK funds research to stop prostate cancer from killing men, and it provides award-winning support services. Keeping donors, fundraisers and volunteers engaged and actively involved is essential if the organization is to continue to carry out its purpose.

The Challenge
The organization had 60 separate information feeds coming in from different sources, including social media and fundraising sites. All the data generated from these sources had to be manually collected, cleaned, manipulated, processed and then imported into its customer relationship management (CRM) system.

On top of that, …

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