What makes healthcare different? What’s unique about it? And above all how is application of project management different for healthcare? Lots of thoughts….and solutions too.
Every industry is different from others in many ways and healthcare is no exception. Not just because it deals with the very “life” of the patient, but also in a way that the relationship of this central and critical equation is perceived by people across globe. The geography-specific management of this patient-doctor engagement and the “business of healthcare” that runs around this core object is different.
Patient is the same and so is his disease but the way the malady is diagnosed, assessed and treated has innumerable facets. Information asymmetries that exist are multifold, proportion of which is difficult to fathom at any stretch of imagination.
Right from the where this value chain of the “Lifecycle of the Patient” begins, the factors that start to differentiate this engagement are triggered. For example, symptoms that the patient presents may not be representative of the disease. Two plus Two in medicine is rarely a Four! The symptoms can seem innocuous even as the patient harbors a sinister condition. It, at times, is quite challenging for the physician to detect the actual disease. And this becomes even more challenging when one needs to accomplish it successfully within the constraint of time and resources.
Getting away from the patient care example, healthcare as an industry and its unique challenges have always called for a debate. The healthcare professions (physicians, nursing staff and others) lean towards uniqueness of this field while others could well look at the industry as a generic one. A few points of such a debate are
- Healthcare skills
- Patient care settings and their variety
- Payment and its structure in healthcare
- Effect of environmental factors on patient care and overarching healthcare
- Emergency care management and so on….
Each one of these is an independent topic that we shall see going forward
Now that’s just the beginning of the story…..we are dealing with life…..and the story goes on… so stay tuned!
I am going to be in San Diego for the upcoming PMI Global Congress from September 25-27th and would love to discuss Healthcare Project Management with you. So book your time with me as I look forward to the discussing this domain of our mutual interest!
See you in San Diego!