Episode 397: Lessons Learned Management Techniques

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Elizabeth Harrin, FAPM

There is no doubt in my mind that you have heard the term lessons learned before.

It is mentioned extensively throughout A Guide to the Project Management Body of Knowledge, (PMBOK® Guide), I teach it as part of my Project Management Professional (PMP)® training lessons and my favorite search engine gives me over 51,000 results for the search term “lessons learned in project management”. In fact, as an experienced project manager you have probably participated or even chaired one or two lessons learned meetings yourself on your own projects.

But let’s consider the bigger picture around lessons learned. What process do we follow? What management techniques are there for lessons learned? Are all documented lessons learned equally valuable?

These questions need answers. And so I’m happy to welcome Elizabeth Harrin (www.girlsguidetopm.com -- www.linkedin.com/in/elizabethharrin/ - ) who has the answers for us!


(This interview was originally published on The Project Management Podcast.)

Posted on: September 12, 2017 11:03 AM | Permalink

Comments (5)

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It's nice to finally put a voice to Elizabeth's picture.

I find lessons learned a much wasted opportunity in most organizations. Not only is it wasted by losing the opportunity to improve the current project, we don't even make it easy for the next project to cull the hard learned experiences from the previous ones!

Looking forward to listening to this one.

I agree with Stéphane, it is not just the capturing, but the accessibility and findability once captured.

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