The character Winston Wolfe aka "The Wolf" from the movie "Pulp Fiction" is what every Project Manager should be like. Exude confidence, not arrogant, in control, charismatic, accountable, and able to respond fast.
Project Managers are called upon to deliver results on-time within a budget. They are under pressure to get the job done. You could come across at times as a bossy Project Manager when dealing with sensitive people. Some people just get offended when you deliver your orders to them. Deal with these people by making some adjustments to your style to reach them better so they don't feel offended. You have no time to make enemies when you are on a tight deadline. Don't play hardball with these people. Get them onboard with you. If they are a lost cause dump them, because you have no time for pretty please with sugar on top of it.
Always keep your composure. You are the center of focus with everyone relying on you to direct them.
(Note - this article was originally written by Drake Settsu and published on DrakeSettsu.BlogSpot.com in July 2015)