Categories: Agile, Budget Management, Leadership, Quality, Requirements Management, Risk Management, Scope Management, Utility
By John Herman PMP, CQE, MPM
Your company can be smarter than it is. Your project, too.
By drawing on resources both within and outside the company, your company’s knowledge base can be larger than the sum of its intellectual property and employee base. Here are some sources of external knowledge that can be tapped, and should be considered when ideas or solutions are needed.
- Vendors: The Agile Manifesto statement valuing partnership with vendors can be applied to advantage. To keep your primary vendors honest, consult with their competitors, too. Competitors are quick to point out the shortcomings of your primary vendors.
- The Web: While we all know that not everything published on the web is true, much of the info is real and trustworthy, especially from independent organizations such as universities. Trade publications are more unbiased than company product brochures.
- The World: You can solicit ideas and solutions from the world. From simple concepts like a suggestion box on a website to chat rooms and collaboration software, the world can be an oyster farm in your search for pearls of knowledge. It does, however, require resources to evaluate the suggestions and ideas. Offering financial rewards for good suggestions, solutions, and ideas can spread the word virally, which may further increase the number of both good and worthless thoughts. There is also opportunity to recruit new employees from the pool of responders.
How does this apply to Project Management?
Collective Knowledge can yield useful information from prior efforts for similar projects at other organizations, such as project schedules, cost info, risk management, and other aspects across the 10 PMBOK knowledge areas.