Standardization of project processes

From the Practitioner's Guide to Program Management Blog
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I have about 20 years of progressive practical experience in program and project management. And I conducted extensive academic research while writing a book, "Practitioner's Guide to Program Management." As a result, I have extensive knowledge of program and project management that I would like to share. The blog will provide a methodology and tools to execute programs and projects, illustrated with many practical examples. It will cover multiple topics related to program and project management.

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Having led multiple projects, I almost always noticed sticking variations in project processes not only from company to company, but even from project to project in the same company, or even in the same department. Significant various in project processes results in variations in project delivery and inconsistent quality of project outcomes. It also impairs the team to jump right into project work, as the PM and the team need to learn the new project processes. I'm currently leading an effort to stand up a Delivery Center at my company. The Delivery Center will allow to shift from project oriented to product oriented delivery model. Along the way, I'm leading multiple initiatives to standardize processes. My approach is to assess current state and document it laying information in a way that it allows to compare and contract various approaches used by different projects. I then design a common and sometimes improved process. Sometimes this approach doesn't work as it requires to choose one process or the other, e.g. a software to house issues and risks. In the latter cases, I use pros and cons analysis and voting buttons to choose between two systems. What are your approaches to standardize project processes. Please share your thoughts.

Posted on: March 19, 2019 02:32 PM | Permalink

Comments (3)

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The standardization dilemma!

It comes down to every company is different. What works in one will not work in another. With that said it all comes down to the project management maturity of the organization and staff.

The keep it simple approach by taking baby steps, one step at a time will give you an idea of how to tailor the appropriate standardization approach. Monitoring how well the team is able to follow the process. It's basically a work in progress that will never be finished. You need to keep tweaking the process to make it better and better.

Standardization is very important. at my company, we follow the PMBOK processes for managing the projects/programs but have fully integrated ITIL processes when it comes to customer turnover and service delivery.

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