Would we ask the New York Philharmonic to play Beethoven’s Ninth Symphony faster, or to play the Ninth Symphony and the Seventh Symphony at the same time — you know, to be more productive? No, of course not.
But how often are project teams expected to juggle multiple roles and assignments, and to do so in unrealistic timeframes?
Doing things faster — and often at the same time — has become a way of life for working professionals (not to mention moms, students, and anyone else trying to cope with modern life). Project managers and their team members are no exception.
There you are, responding to dozens of emails before 8 a.m., simultaneously fielding random calls, updating information for three projects, and on your way to a status meeting, which you will leave early to attend another meeting about something else, while having a conversation in the hallway … deep breath, you are truly a mover and shaker. Or maybe you’re just moving and shaking?
In the digital age, we're taking productivity and efficiency to new levels, but it’s not always a badge of honor. At the least, we need to consider what productivity really means. It seems "faster" or "leaner" are the favored definition these days. I'm afraid that outlook is leading to a lot of high-speed crashes.
We’re losing touch with equally important factors like craft, care, culture and quality — never mind the value of finding pride in our work.
Tim Jackson, a professor at the University of Surrey and author of Prosperity Without Growth: Economics for a Finite Planet, says there are many work sectors where “chasing productivity doesn’t make sense at all,” and that “certain kinds of tasks rely inherently on the allocation of people’s time and attention.” Attention!
Jackson cites a number of examples: teachers teaching ever bigger classes at the expense of actually educating students ... nurses stretched to the breaking point who are losing empathy for their patients. To take his point further, he writes, “What would be gained by asking the New York Philharmonic to play Beethoven’s Ninth Symphony faster and faster each year?”
To that question, I’ll add: And what is to be gained by asking project teams to hurry up and deliver “results” that do not, in the end, deliver real value? "Fail fast" is one thing. Fail because you're rushing for no good reason is quite another.
More studies show plainly that this 24/7 full-throttle approach to work (and to life) is destructive and diminishing — to mental and physical well-being, and to our ability to be strategic and innovate.
In the sound and fury of this "faster, faster" management/economic model, we need to mix in a few “wait a minute” moments to question all this hyper-productivity. Because doing more with less, or doing it faster, is often just doing it worse. And who has time for that?